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Acme House Company information
We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have.
Effective Date: September 2026
At Acme House Company, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, submit inquiry forms, book reservations, communicate with our team, or interact with our marketing and advertising platforms.
Please read this Privacy Policy carefully to understand how your information is handled.
When you visit our website, submit a form, request information, make a reservation, or communicate with our team, we may collect personal information including:
We may also collect information when you:
We use collected information to:
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and support marketing efforts.
Cookies may be used to:
Users may disable cookies through browser settings; however, some website features may not function properly.
We may use third-party analytics and advertising tools, including:
These services may collect information about your interactions with our website and advertisements across devices and platforms.
You can learn more or manage ad preferences through:
Acme House Company operates two SMS text messaging programs:
How to opt in. You opt in by entering your mobile phone number and checking a consent checkbox on one of two forms: the guest sign-up form at www.acmehouseco.com, or the owner inquiry form at www.acmehouseco.com/property-management. In both cases the checkbox is unchecked by default; you must actively check it to submit your number.
Message frequency. Frequency varies based on activity. Guests typically receive up to 10 SMS per week during an active reservation cycle.
Data collected and used. We collect the mobile phone number you provide. It is used solely to send SMS messages related to your reservation or owner inquiry.
Major US carriers are supported. Carriers are not liable for delayed or undelivered messages.
For help or questions about our text messaging program, contact us at info@acmehouseco.com or (760) 279-1411.
We do not sell your personal information.
We may share information with trusted third-party service providers who assist in operating our business, including:
These providers are only given access to information necessary to perform their services and are required to maintain confidentiality and security standards.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
Sensitive payment information is processed through secure third-party payment gateways and is not stored directly on our servers.
While we strive to protect your information, no method of online transmission or storage is completely secure.
We retain personal information only as long as needed for the purposes described in this policy, including to complete and service your reservation, to meet tax, lodging, and other legal record-keeping obligations, and to resolve disputes. When information is no longer needed for those purposes, we delete it or de-identify it.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
To make a privacy-related request, please contact us using the information below.
If you are a California resident, you have the right to know what personal information we collect and how we use it, the right to request deletion of your personal information, the right to request correction of inaccurate information, and the right to opt out of the sale or sharing of your personal information. We do not sell personal information.
We do not discriminate against you for exercising any of these rights.
To exercise any of these rights, contact us by email at info@acmehouseco.com or by phone at (866) 840-9552. You may also designate an authorized agent to make a request on your behalf. We will verify your request and respond within the timeframes required by law.
Our website may not respond to browser "Do Not Track" signals due to varying industry standards and technology limitations.
Our services and website are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.
Acme House Company Vacation Rentals & Property Management
Acme House Company is a dba of Acme CA, Inc., operating as Casago Greater Palm Springs, Casago Coachella Valley, and Casago High Desert. California DRE #02420145. Michael E. Flannery, Designated Broker.
750 N Palm Canyon Dr, Palm Springs, CA 92262
Email: info@acmehouseco.com
Website: https://www.acmehouseco.com