Terms of Use

These terms govern your use of the Acme House Company website and your booking of any vacation rental home we manage. Please read them carefully.

Effective Date: September 2026

Agreement Between User & Acme House Company

By accessing or using the Acme House Company website ("Website"), including browsing pages, booking reservations, submitting forms, downloading materials, or using any services provided through the Website, you agree to comply with and be bound by these Terms of Use.

Acme House Company is a dba of Acme CA, Inc., operating as Casago Greater Palm Springs, Casago Coachella Valley, and Casago High Desert. California DRE #02420145. Michael E. Flannery, Designated Broker. Our office is located at 750 N Palm Canyon Dr, Palm Springs, CA 92262.

If you are using this Website on behalf of a company, organization, or other entity, you represent and warrant that you are authorized to bind that entity to these Terms of Use.

If you do not agree to these Terms of Use, please discontinue use of the Website.

Scope of These Terms

These Terms of Use cover your use of this Website and its online booking and checkout functions. Your stay itself, including occupancy, house rules, and damage responsibility, is governed by a separate rental agreement presented to you at booking.

If these Terms of Use and the rental agreement conflict on any matter relating to your stay, the rental agreement controls.

Website Use

This Website is intended for personal, lawful, and non-commercial use related to vacation rental reservations, property management inquiries, and information regarding Acme House Company services.

You agree not to:

• Use the Website for unlawful purposes
• Attempt to gain unauthorized access to systems or data
• Copy, reproduce, distribute, or exploit Website content without written permission
• Use automated systems, scraping tools, bots, or data extraction methods
• Interfere with Website functionality or security
• Submit false or misleading reservation or inquiry information

Acme House Company reserves the right to restrict or terminate access to the Website at its sole discretion.

Accuracy of Listings & Pricing

We work to keep property descriptions, photography, amenities, pricing, and availability accurate and current. Errors occasionally occur, and we correct them when we discover them or when they are brought to our attention.

Availability and final pricing are confirmed at checkout. A listing page alone is not a binding offer of rate or availability.

Reservation Requirements

All reservations are subject to verification and approval.

Guests may be required to provide:

• A valid government-issued photo ID
• Signed rental agreements
• Payment verification
• Additional fraud-prevention verification for certain reservations

Reservations booked close to arrival dates may require additional identity verification procedures.

SMS Terms & Conditions

SMS Consent Communication

Phone numbers and SMS consent information collected through our Website or booking process will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

If you opt into SMS communications from Acme House Company, you may receive messages related to:

• Reservation confirmations
• Arrival and check-in instructions
• Property access information
• Maintenance or service notifications
• Booking or account-related updates
• Customer support communications

Example:

"Hello, this is a reminder regarding your upcoming stay with Acme House Company. Reply STOP to opt out of SMS messaging at any time."

Message Frequency

Message frequency may vary depending on the nature of your reservation, account activity, or communication preferences. Guests typically receive up to 10 SMS per week during an active reservation cycle.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan.

Opt-In Method

You may opt into SMS communications by:

• Submitting forms through our Website
• Completing reservation requests
• Providing consent during the booking process

In each case the consent checkbox is unchecked by default; you must actively check it to submit your number.

Opt-Out Method

You may opt out of SMS communications at any time by replying:

• STOP — to unsubscribe
• HELP — for assistance

You may also contact our team directly for support regarding SMS communications at info@acmehouseco.com or (760) 279-1411.

Third-Party Websites & Links

This Website may contain links to third-party websites, booking channels, or external services for convenience and informational purposes.

Acme House Company does not control or endorse third-party websites and is not responsible for:

• Third-party content
• Privacy practices
• Website functionality
• External services or policies

Use of third-party websites is at your own risk.

Intellectual Property

All Website content, including but not limited to:

• Text
• Logos
• Graphics
• Photography
• Videos
• Branding
• Website design
• Software and functionality

is owned by or licensed to Acme House Company and protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, or commercially exploit Website content without prior written permission.

User-Submitted Content

If you submit reviews, comments, photos, messages, suggestions, or other materials through the Website or related platforms, you grant Acme House Company a non-exclusive, royalty-free, perpetual right to:

• Use
• Reproduce
• Modify
• Publish
• Display
• Distribute

such content for marketing, operational, and promotional purposes.

You agree not to submit content that is:

• Unlawful
• Defamatory
• Harassing
• Fraudulent
• Infringing on intellectual property rights
• Offensive or inappropriate

Acme House Company reserves the right to remove content at its discretion.

Disclaimer of Warranties

All information, services, and Website content are provided "as is" and "as available" without warranties of any kind, express or implied.

Acme House Company does not guarantee:

• Continuous Website availability
• Accuracy of Website content
• Error-free operation
• Availability of specific properties or services

To the fullest extent permitted by law, Acme House Company disclaims all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

Limitation of Liability

To the maximum extent permitted by law, Acme House Company and its affiliates, employees, contractors, vendors, and partners shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Loss of data
• Business interruption
• Reservation interruptions
• Website downtime

arising from or related to the use of this Website or associated services.

Your sole remedy for dissatisfaction with the Website is to discontinue use.

Nothing in this section addresses responsibility connected to your stay at a property. That is governed exclusively by the rental agreement signed at booking.

Modifications to Terms

Acme House Company reserves the right to update or modify these Terms of Use at any time without prior notice.

Continued use of the Website following updates constitutes acceptance of revised Terms.

Governing Law

These Terms of Use are governed by the laws of the State of California and applicable United States laws, without regard to conflict of law principles.

You consent to the exclusive jurisdiction and venue of the courts located in Riverside County, California, United States, in all disputes arising out of or relating to use of this Website.

Contact Information

Acme House Company Vacation Rentals & Property Management

• Reservations — Phone: (866) 840-9552
• Guest Services — Phone: (760) 537-6722

750 N Palm Canyon Dr, Palm Springs, CA 92262

Email: info@acmehouseco.com

Website: https://www.acmehouseco.com