The West Elm house we rented and the ACME rental company were superb! The pictures didn’t do the house justice, it was better than expected. Every detail of the home was great. The outdoor space made the home and that’s where we spent a lot of our time.

by Peter C

Submitted on Feb 10, 2025

We had a fantastic stay at the West Elm house 1! The house, the outdoor, the pool, the spa, everything is so well designed and so beautiful. We came with our three kids, we all loved it and hope to be back soon.

by Christophe

Submitted on Jan 2, 2025

Brilliant home with all the amenities you could wish for. House was exactly as shown in the pictures and i couldn’t fault a thing.

by Dean

Submitted on Dec 26, 2024

Great place to spend a long holiday. House was very well stocked and comfortable. Would stay there again.

by Sean

Submitted on Dec 2, 2024

We had an amazing long weekend at the West Elm house - beautiful house in a central yet peaceful location!! We loved the pool/hot tub, and found the house in general very relaxing!

by Jennifer

Submitted on Oct 21, 2024

This is the best house that we have stayed I PS and we have stayed in many

by Mike

Submitted on Sep 21, 2024

Loved our stay, the house was absolutely incredible. Looking forward to coming back!

by Sarah

Submitted on Sep 3, 2024

This is my Favorite Palm Springs/desert Air BnB. The decor and architecture are phenomenal, and it is in an area called "The Beverly Hills of Palm Springs." The whole property has a classic midcentury design, so you have a fully immersive Palm Springs Frank Sinatra experience. Everything is clean and well-designed. The pool was our highlight; it did not need to be heated because it was 115 outside at its highest that week. The perfect backyard for entertaining with many amenities: fire pits, ice machine (outside!), Bar, and pool boy button. It was a delight. The views in this building were immaculate, with floor-to-glass windows. I went with the children, and it was perfect—three good-sized bathrooms with patios (!) and outdoor showers. The neighborhood was safe and quiet, with no nosy neighbors (essential when traveling while Black). I have one qualm that wouldn't deter me from coming back: the beds are hard, so hard. But they are ALL king-size and clean. Would book again.

by Chrystani

Submitted on Jul 24, 2024

Beautiful home! Had everything we needed for a relaxing baby moon. Highly recommend!!

by Kaya

Submitted on Jul 6, 2024

This is a beautifully put together home with every amenity you can want. Everything is comfortable and clean and well organized. We loved everything about it. The only thing to note is that there is no outdoor music, which is a city law, so it's really a spot for quiet adult times. We read and sunned and relaxed. It was awesome!

by Jordan

Submitted on Jun 10, 2024

We enjoyed our vacation very much at this home! Acme was very responsive and helpful with requests. We hope to return again in the future to relax and enjoy all of the wonderful amenities again!

by Daniela

Submitted on May 30, 2024

Our family had a great time at this gorgeous property. Nice, thoughtful touches throughout the home. Extremely comfortable. Acme is responsive and easy to communicate with. Looking forward to staying again in the future!

by Jolene

Submitted on May 12, 2024

Truly a gorgeous house! Backyard is stunning. Love the smell of Jasmine. We had a lovely stay with our pup, and they had the cutest doggie box for him! Management was very communicative and helped us quickly whenever there was a need.

by Janet J

Submitted on Apr 29, 2024

This was our Christmas gift to our son, daughter in-law and perfectly perfect new 3 month old granddaughter. Of course the caveat, mom, dad and little old man Chunky Monkey were along for the ride. The booking experience was excellent. Laura was most helpful via both email and phone. We arranged for an early check in, pool heat along with the addition of our four legged 13 year old Chunky with ease. The only thing Laura couldn't provide was a guarantee of no rain (think So Cal Atmospheric River storms). The rain came but we were in paradise so no biggie! The pictures accurately depict this incredible home. It is absolutely beautiful inside and and outside. Everything you could possible need is stocked in the home. Clean, extremely comfy beds, fully stocked kitchen and bathrooms. The attention to every little detail was wonderful. Upon arriving for our early check in, we noticed the pool was chilly. I immediately texted Acme and within 5 minutes Simon responded and said he would check the temperature and get back to me with info. Well, not even half hour later Simon replied and agreed the temp was not what it should be and explained how the heating works ect. Since we had an early check in we decided to go to lunch and stock up the fridge. Upon our return the pool was definitely warmer and we enjoyed the afternoon in the amazing yard. Yesterday, nearly a month after our stay Simon texted to ask if we left an Air Tag at the property thinking it was our dogs tag. I...

by West Elm House 1 - The Alexander

Submitted on Mar 2, 2024

Beautiful setting. Well maintained.

by William R

Submitted on Feb 13, 2024

Pictures don’t do this place justice. This was the cleanest, nicest AIRBNB we’ve stayed at in Palm Springs. There was no clutter. All the amenities you can dream of, so many cool fire pits, a lemon tree and a hammock. What a dream. The ambiance was so light and positive. Definitely coming back!

by Romina

Submitted on Jan 29, 2024

Great Home! So relaxing and Acme does a great job stocking great linens, Towels and amenities you need for a great stay. Very good and responsive service.

by Matt

Submitted on Jan 3, 2024

We had a wonderful time at the house. The pool was amazing and we loved all the space in the backyard for lounging. Would absolutely stay here again!

by Amy

Submitted on Dec 4, 2023

A great location, beautiful outdoor spaces. We did not want to leave.

by Annette

Submitted on Oct 15, 2023

A great stay

by Joe

Submitted on Oct 5, 2023

Beautiful house and a fantastic landscape; we had an excellent time.

by Rhys

Submitted on Sep 24, 2023

Excellent stay: from the incredible backyard to the well-equipped kitchen, details were impeccable!

by Amanda

Submitted on Sep 3, 2023

Great Place for families. Very clean, well equipped and Ice machine was an added bonus.

by Victor M

Submitted on Jul 27, 2023

Birthday Trip to the desert was amazing! This house was beautiful from the inside to the outside. Every detail well done. The house was stocked with everything you could need. We had a chef one night, and he said it was the best sticker Airbnb kitchen he’s used. The binder full of instructions were clear, and made everything easy to understand and find. The pool and hot spa felt amazing. Spa is huge. The outdoor shower and bathtub were a big hit. Super private house. Perfect girls trip or couples trips. Communication with host was top tier. Day of check out, needed a little longer to leave and ACME responded favorably. I cannot wait to come back.

by Andrea

Submitted on Jul 10, 2023

Great weekend! The house was very well stocked and instructions were clear and easily accessible. I wouldn't have changed a thing. Lots of outdoor places to sit, hang out, eat or lay in the sun. Three outdoor showers and a bathtub took it to the next level. Acme was very proactive with texts and emails. They even referred a mobile massage company that was wonderful. All of us that stayed there are planning to return!!

by Jayne

Submitted on May 22, 2023

Easy to book. Prompt communication. Well designed. Very comfortable. Looking forward to staying again!

by Jolene

Submitted on May 14, 2023

We had such a wonderful stay at this house for a relaxing 40th birthday weekend that we are already planning our return! Stunning interiors and relaxing yet playful pool and exterior areas. This house is fabulous for a small group, wanting a sophisticated stay. Great management too - communicative and flexible. Thank you so much!

by Amelia

Submitted on May 1, 2023

Very nice place for smaller group or family. Clean and located on a quiet residential street. As a commercial rental, doesn't feel homey, which may or may not be a plus, depending on your point of view. We enjoyed the short bocce court and spa

by Douglas L.

Submitted on Feb 5, 2023

West Elm House was a perfect place for us to be together as a family for Christmas! There were 5 of us; there was plenty of room for everyone to be together in one place comfortably and also many different areas inside and out for people to 'get away'. The kitchen had everything we could have wanted - which was important to us - since we would be eating 2 different holiday meals there. It was perfect!

by Elizabeth P.

Submitted on Dec 31, 2022

We had the opportunity to stay in Palm Springs at the 2017 West Elm House House! What a treat!! This place is in great shape and has all the amenities you would ever want or possibly need. The outdoor space is amazing and beautiful! The ACME Company customer service is over the top. If you have any questions or concerns - you get immediate response. We can’t wait to come back and can’t say enough “Thank you’s” for the experience we were able to enjoy!

by Jan H

Submitted on Oct 23, 2022

The house was wonderful with an amazing backyard with a huge swimming pool. We had an amazing time living the Palm Springs life. Definitely a place to stay again.

by Florence

Submitted on Aug 14, 2022

If you are looking for a relaxing pool side vacay, this property has thought of all. Fantastic communication with property management and our experience was exactly as listed.

by Robert W., Toronto, Canada

Submitted on Aug 1, 2022

This place is awesome - the pool is amazing and definitely needed with the summer heat! House is stocked with all the essentials for cooking and grilling. I’m not an “insta” guy, but for those looking for social media photo options this checks all the boxes! Will plan to come back for sure!

by Damian

Submitted on Jul 19, 2022

The West Elm house is perfect! We had a great trip, swimming by the pool during the day and chilling by the fire at night. Would recommend strongly to anyone looking for an awesome Palm Springs getaway.

by Timothy

Submitted on Jul 12, 2022

Beautiful house very centrally located. Everything we needed was provided and a few extras. The yard is beautiful but there were some mosquitos because of it.

by Jake

Submitted on Jul 10, 2022

We had an awesome stay at the West Elm house. Every last detail of this home allowed us to relax and enjoy our stay. We ended up canceling restaurant reservations just to stay and enjoy the back yard and perfect setup. We will be back again!

by Robb F.

Submitted on Jun 28, 2022

Great place. Exactly how it is pictured and described. Exceeded our expectations.

by Amaris

Submitted on May 30, 2022

Well, we visit Palm Springs often. This is by far the best experience we've had. This place is flawless. Can't wait to return!!

by Marie

Submitted on May 15, 2022

A Palm Springs dream home. I’m so sad we had to check out! So well designed, decorated, and equipped. Everything you could need is at this house. The yard is ideal — so many nooks to enjoy you never really have to leave. Pool, putting green, sun loungers, covered living areas, dining table, fire pits…so much! And nice location, surrounded by other well maintained mid-century modern homes. We hope to be back!

by Alex

Submitted on Apr 27, 2022

This place is amazing! It’s like your own personal mini-resort. We had a great time.

by Ally F.

Submitted on Apr 25, 2022

Nothing missing at all. House was great, the back yard has tons of shaded seating, outdoor dining, etc. We stayed a week and never left the house!

by Mike

Submitted on Apr 23, 2022

This house is quintessential Palm Springs a real treasure. Lovely floor plan, neighborhood and yard. The property management company Acme is highly professional and responsive.

by Barbara C.

Submitted on Dec 14, 2021

We had a wonderful stay at this beautiful West Elm home with nice design touches. A perfect place for a girls’ weekend. The kitchen was perfectly appointed with great appliances and even a vitamix. Outdoor spaces were the highlight from the pool with sunning shelf and attached hot tub to the bocce ball court to the different lounging and dining areas. And the Acme team was wonderful in their quick responses to any questions we had. We highly recommend this place!

by Gloria

Submitted on Oct 3, 2021

Absolutely loved this place! Amazing stay and beautiful home.

by Gabriella

Submitted on Aug 20, 2021

What an amazing house! Beautiful through and through, every detail was perfect. It was the heat of August but the pool kept us cool. Everything was immaculate, would stay here again in a heartbeat!

by Beth D., Sunnyvale, CA

Submitted on Aug 15, 2021

Our family of four spent a wonderful five days and nights at the West Elm House: Alexander. It was like having our own resort. The pictures of the house were great and had our hopes up, but arriving in person it was even better that we expected. Inside and out. The house was great. Also, ACME, the property manager, was great. There was an item missing in the kitchen which they had delivered within a few hours. They checked in repeatedly too to see if we needed everything. We would definitely go back and would definitely recommend the West Elm House: Alexander.

by Caleb L.

Submitted on Jul 20, 2021

The ACME house was so clean and had everything we needed. The beds were super comfy and the fans were perfect in the rooms on top of the AC that worked well. So many cool things about the house. The pool was where we spent most of our time. The kitchen had every appliance we needed and we loved all the cookware and dishes. The neighborhood felt safe and relaxing. We now know where to book whenever we’re in town next!

by Angel

Submitted on Jul 12, 2021

Clean house. Amazing Pool. Quiet neighborhood. Highly recommended.

by Kenneth

Submitted on Jun 30, 2021

We visited during an extreme heat wave and were comfortable beyond our expectations! The house stayed cool, the pool was perfect, and we were still able to create an open feeling between the indoor and outdoor areas. The pool gets plenty of shade in the afternoons, but there was also still plenty of areas for sunbathing. The pool cleaner came twice while we were there, which was much appreciated and needed since the wind blows debris into the pool each night. The only issues we had were with the dishwasher, which didn’t seem to get anything clean, although it could’ve been user error. There were also very few kitchen utensils for cooking, but we made it work! First world problems. We would stay there again in a heartbeat! Thank you, Acme!

by Lauren B., Tualatin, OR

Submitted on Jun 28, 2021

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Upon arrival the house was spotless, the air conditioner had been turned on(the house was a cool 74°) the house was well-equipped and comfortable. The location was perfect, wonderful restaurants within walking distance. The management company provided excellent service. When we arrived I had noticed a little debris in the swimming pool from the night before, I made one phone call and left a message, they had a pool cleaning service out to clean the pool by the end of the day. They cleaned the pool on the daily basis. Our activities consisted of, lying in the pool, eating, playing Rummy cube and just having a wonderful time. The neighborhood was very quiet and that was very appreciated. I would recommend this house to anyone that wants to relax and have a great time.

by Raymond M.

Submitted on Jun 25, 2021

Overall Comment Upon arrival the house was spotless, the air conditioner had been turned on(the house was a cool 74°) the house was well-equipped and comfortable. The location was perfect, wonderful restaurants within walking distance. The management company provided excellent service. When we arrived I had noticed a little debris in the swimming pool from the night before, I made one phone call and left a message, they had a pool cleaning service out to clean the pool by the end of the day. They cleaned the pool on the daily basis. Our activities consisted of, lying in the pool, eating, playing Rummy cube and just having a wonderful time. The neighborhood was very quiet and that was very appreciated. I would recommend this house to anyone that wants to relax and have a great time.

by Novato Ca

Submitted on Jun 25, 2021

Overall Comment Behind the wall is a pure escape, perfectly appointed and delightful home with a backyard oasis, pool, bocce court, putting green, multiple lounge areas. Everything is perfection.

by Denver CO

Submitted on May 29, 2021

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Behind the wall is a pure escape, perfectly appointed and delightful home with a backyard oasis, pool, bocce court, putting green, multiple lounge areas. Everything is perfection.

by Fiona A.

Submitted on May 29, 2021

We had the best stay at the West Elm house! The home is absolutely beautiful and super clean. Beds are very comfy and the backyard is perfection! We loved how the pool had a nice shallow pad which was perfect for our kids, age 2 and 5. The pool area is shaded around 3pm, which was nice, even though it was only in the mid 80s during our stay. The flowering plants near the pool smelled wonderful which was a nice surprise. It was all just so dreamy and wonderful that my husband and I decided we would most definitely want to stay here again in the fall. We didn’t want to leave!

by Claire K., Portland/Seattle

Submitted on May 5, 2021

Every aspect of our stay at the West Elm House was total perfection. The home was modern, tastefully decorated, well appointed and immaculately clean. But perhaps the best part was the magazine-worthy backyard and pool—a view we woke up to every morning. We never wanted to leave. Thank you, ACME, for a spectacular experience. We would love to stay again, and soon.

by Katie

Submitted on Apr 25, 2021

In the current pandemic environment, we set a goal of finding a house that, once we arrived, we wouldn't want to leave. The backyard (pool, putting green, bacci court, hammock and numerous seating/hangout areas) and overall layout of the home with separate patio areas for each bedroom exceeded this requirement. It was close to grocery stores and the downtown area for our quick runs out for take out and food supplies. We will definitely be back to this home whenever our travels take us back to Palm Springs.

by Andrew P.

Submitted on Apr 14, 2021

We had a wonderful stay! The house and backyard is perfect. We’d definitely stay again.

by Emily E.

Submitted on Feb 28, 2021

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was a perfect escape from the city. The house has everything you could possibly need and more. I'll definitely be renting this home again and again.

by Victoria K.

Submitted on Feb 11, 2021

Overall Comment It was a perfect escape from the city. The house has everything you could possibly need and more. I'll definitely be renting this home again and again.

by Los Angeles CA

Submitted on Feb 11, 2021

This house has many thoughtful spaces that I have not seen anywhere else. Perfect for people gathering for the week but needing some separate outdoor areas depending on their preferred activity.

by Chellie

Submitted on Jan 28, 2021

Overall Comment We very much enjoyed the West Elm house. The house feels newly redone, and it has a great atmosphere, an awesome primary suite, and just enough space to relax inside. Beds were super comfy. The back yard was excellent, with plenty of nice seating and lounge areas, and heaters for cool nights. The pool and hot tub stole the show - really clean and very generous size. Very much recommended!

by Irvine NA

Submitted on Jan 20, 2021

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We very much enjoyed the West Elm house. The house feels newly redone, and it has a great atmosphere, an awesome primary suite, and just enough space to relax inside. Beds were super comfy. The back yard was excellent, with plenty of nice seating and lounge areas, and heaters for cool nights. The pool and hot tub stole the show - really clean and very generous size. Very much recommended!

by Ehsan I.

Submitted on Jan 20, 2021

Great home that was well equipped and well stocked by Acme. If you like west elm’s style, you should enjoy this house as it’s been designed by them and includes many of their furnishings. House has a good layout, with comfy beds and good patio space for all. The kitchen and living area aren’t large but have everything you need. Outdoor spaces were great and the generous size of the pool and hot tub were really nice. Would only recommend confirming pool temp prior to arrival as it was cold when we checked in and needed time to warm up. Overall a nice property and easy booking process - highly recommended!

by Ehsan

Submitted on Jan 2, 2021

Really enjoyed our stay. There was 4 of us and the west elm house could not be better. Throughly enjoyed all the spaces, indoor and out.

by Tim R.

Submitted on Dec 20, 2020

I am so thankful for Renee!!! I nominate her for employee of the year!!! Grateful that orders were lifted in time for our stay! So many challenges but just as many blessings this year! Much needed family time and also celebrated my grandson’s birthday! Loved the enclosed front courtyard, so spacious. The floor to ceiling windows gave us perfect views of the surrounding mountains. Experienced night swimming when the temperature cooled down. The kitchen had everything we needed to prepare our meals. The FAVORITE feature was the outdoor showers for each room!!! Our first time visiting Palm Springs & booking a stay through ACME and certainly not the last. LOVE LOVE LOVE the decor!!!

by Karen Perlas

Submitted on Dec 14, 2020

Outdoor space is excellent. Responsiveness of ACME house was great- they fixed appliances that were malfunctioning and brought us additional soap and other items quickly.

by Gaggan B.

Submitted on Oct 25, 2020

Overall Comment Love the house but the AC is inadequate for the size of the home. Before you say that we were there during the hot season, we stayed at other places as well and the AC was fine.

by New York NY

Submitted on Oct 20, 2020

We absolutely loved everything about our stay at the West Elm: Alexander House. Everything was spotless upon arrival. The property is located in a quiet residential street with minimal noise from neighbors. The yard is designed to get maximum morning and afternoon shade, meaning we could enjoy the yard in the middle of summer with adequate shade. From 3pm the pool is almost entirely shaded which made a big difference for the kids, especially in the peak of summer. The tanning shelf (shallow end) is large enough for younger kids to enjoy and the water feature was very popular. Note that the desert can be drying to kid's skin so bring plenty of moisturizer. Inside, the house has everything you need for cooking and relaxing. Upon arrival, there were four chilled margarita glasses in the freezer - a great touch. The outdoor ice machine was a huge hit for both adults and kids. We used the big outdoor dining table outside on the cooler evenings. If there was one thing we would add to the kitchen it would be an ice cream scoop :-) We had only a few minor issues during our stay, ie. the WiFi played up when we arrived but Acme were quick to remedy this for us. Ditto for some smaller issues such as running out of dish liquid. A bottle was promptly left at our front door. Overall, highly recommend this property and we would stay again in a heartbeat. Thanks ACME!

by Olivia G.

Submitted on Aug 10, 2020

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this place! So cute! Comfortable beds! Great lounge areas. So much fun! Will def come back!

by Kate W.

Submitted on Jul 31, 2020

Overall Comment We loved this place! So cute! Comfortable beds! Great lounge areas. So much fun! Will def come back!

by Los angeles CA

Submitted on Jul 30, 2020

We loved this house and had a wonderful stay. It was even better in person than in the pictures. Everything was clean and the furnishings were new and well taken care of. We plan to return!

by Leigh C.

Submitted on Jul 2, 2020

Amazing house. Don’t hesitate to book it.

by Scott

Submitted on Jun 10, 2020

A

by Andrew

Submitted on Jun 4, 2020

This was our 5th visit to Palm Springs This was the best house yet. We didn’t want to leave. Hoping to go back next year

by Isabella A.

Submitted on Feb 21, 2020

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Palm Springs Alexander was very much as advertised. A great place to stay for a family. Just had a few small area that could have been better, but overall it was a great stay and would recommend it for others.

by Tom B.

Submitted on Feb 8, 2020

Overall Comment Palm Springs Alexander was very much as advertised. A great place to stay for a family. Just had a few small area that could have been better, but overall it was a great stay and would recommend it for others.

by Keller TX

Submitted on Feb 7, 2020

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: fantastic house in a quiet street. the house has everything you want for a stay with friend or family, very well equiped inside & out. my teenagers said this was the best house we have stayed in EVER. well managed & maintained. we stayed for 4 night & wish it could have been longer.

by Juliet f.

Submitted on Sep 14, 2019

Overall Comment fantastic house in a quiet street. the house has everything you want for a stay with friend or family, very well equiped inside & out. my teenagers said this was the best house we have stayed in EVER. well managed & maintained. we stayed for 4 night & wish it could have been longer.

by London ENG

Submitted on Sep 13, 2019

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing home with plenty of amenities. Nicely remodeling, amazing pool and plenty of things to do to keep you entertained.

by Amber D.

Submitted on Aug 6, 2019

Overall Comment Amazing home with plenty of amenities. Nicely remodeling, amazing pool and plenty of things to do to keep you entertained.

Submitted on Aug 5, 2019

This property is beautiful both inside and out! Inside, it is impeccably furnished with no detail overlooked - the house comes with all the right amenities to make for a fabulous stay. The pool is the perfect size with a tanning deck, LED colored lights and bubbles. There is plenty of comfortable seating in the shade as well. The home is located in a great location, convenient to the airport (no planes overhead) and a short distance to downtown. We will definitely stay again!

by Cheryl H., Redwood City, California

Submitted on Jul 11, 2019

Beautiful property. The beds were very comfortable and the kitchen was well stocked. The pool is the best part, especially during the summer months. The pool was in shade by 3:30 every day so it made the heat manageable! We would definitely stay there again.

by Amber D.

Submitted on Jun 15, 2019

This home is just unreal. From the moment we stepped in the door, we were just blown away. The attention to detail is evident throughout the home. The kitchen is extremely well-stocked. The beds could not be comfier. And the outdoor area makes you never want to leave the house. Our only compliant was that the wifi was very slow. Whenever I needed to work, I had to use my phone as a hotspot. Other than that, this place is just perfection, and we cannot wait to go back!

by Carly C., St. Augustine, FL

Submitted on May 15, 2019

We found everything to be great except a issue with the hot tub bubblers. We did have someone stop by.to take a look at it. Also the lady that met us left her sunglasses I tried texting her to come back but she never did. I would recommend the house and company to others this has been our 8th time renting between us friends using different friends as the coordinator. We plan on booking again for next year

by Sam B.

Submitted on Apr 10, 2019

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cannot say enough good things about West Elm House and the owners. Great location with stunning back drop of the mountains very professional ?meet and greet " the house was exactly as described The biggest plus was the amazing yard and pool We loved the Boules court the putting green and the corn toss Would give this home 5 stars all day long !!

by mark H.

Submitted on Mar 26, 2019

Overall Comment Cannot say enough good things about West Elm House and the owners. Great location with stunning back drop of the mountains very professional ?meet and greet " the house was exactly as described The biggest plus was the amazing yard and pool We loved the Boules court the putting green and the corn toss Would give this home 5 stars all day long !!

by Naples FL

Submitted on Mar 25, 2019

Very relaxing the house has everything you need and we felt totally st home

by mark H.

Submitted on Mar 9, 2019

The house is as good as the pictures suggest. It has a lot of great spaces to hang out in the sun or in the shade. The kitchen if very well equipped, maybe better than your regular home. Every bedroom is comfortable and has little touches like private water and coffee maker, as well as the private patio. It is an under $10 UberX ride to the restaurants and bars, or a nice leisurely walk to lunch. Simply a 10.

by Renae S.

Submitted on Feb 5, 2019

Beautiful property with luxurious amenities. Absolutely nothing to improve upon. Convenient to downtown Palm Springs. Would certainly recommend this property to anyone and hope to return to it for future visits.

by Tyler C.

Submitted on Jan 5, 2019

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The photos did not do justice to this beautiful property. We hated to leave.

by Greg C.

Submitted on Dec 12, 2018

Overall Comment The photos did not do justice to this beautiful property. We hated to leave.

by Lafayette CO

Submitted on Dec 11, 2018

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This house has everything! It's now one of our favorite houses to rent in Palm Springs! There isn't a single thing that needs improvement, unless you're very picky. We will definitely be coming back!

by Rick C., Culver City

Submitted on Sep 26, 2018

Overall Comment This house has everything! It's now one of our favorite houses to rent in Palm Springs! There isn't a single thing that needs improvement, unless you're very picky. We will definitely be coming back!

by Culver City CA

Submitted on Sep 25, 2018

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We recently stayed at the West Elm House for a family vacation. Upon arrival, we immediately fell in the love with the house. It was beautifully decorated, wonderful amenities (keurig and water in each room) that went above and beyond, and a great location to downtown. The backyard was amazing with places for kids to play, adults to relax, and the pool and spa were top notch! The Acme House Company also did a great job in providing help needed with a concierge meeting you upon arrival to make sure you felt comfortable with the house. We would definitely stay here again!

by Gabby S.

Submitted on Sep 11, 2018

Overall Comment We recently stayed at the West Elm House for a family vacation. Upon arrival, we immediately fell in the love with the house. It was beautifully decorated, wonderful amenities (keurig and water in each room) that went above and beyond, and a great location to downtown. The backyard was amazing with places for kids to play, adults to relax, and the pool and spa were top notch! The Acme House Company also did a great job in providing help needed with a concierge meeting you upon arrival to make sure you felt comfortable with the house. We would definitely stay here again!

by danville CA

Submitted on Sep 10, 2018

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We have spent 7 wonderful and relaxing days at this beautiful house in Palm Springs! The interior design is spectacular and the outside area with the really big pool, play area, different seating areas did exceed our expectations. The house was spotless and equipped with everything you can think about. We have rented many houses in different places before, but the West Elm house was the BEST! We will definitely recommend it to our friends!

Submitted on Jul 29, 2018

Overall Comment We have spent 7 wonderful and relaxing days at this beautiful house in Palm Springs! The interior design is spectacular and the outside area with the really big pool, play area, different seating areas did exceed our expectations. The house was spotless and equipped with everything you can think about. We have rented many houses in different places before, but the West Elm house was the BEST! We will definitely recommend it to our friends!

by Biel-Benken

Submitted on Jul 28, 2018

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at The Alexander this last weekend to celebrate my 50th birthday with 5 girlfriends. All I wanted was a worry-free, relaxing and fun weekend away that only consisted of friends, good food, pool time and cocktails. This was a perfect place for that...such a great home and so many awesome areas to hang out that we didn't want to leave. You really need to stay for a week to take full advantage of all that this house has to offer. We were beyond thrilled with every aspect, from our first communications with Camille at Acme to the Concierge service and then everything the home had to offer. I obsessed over looking at 100's of houses and we were all SO happy that we chose The Alexander. We will definitely come back to his home and will definitely use Acme again! Thank you for a fantastic weekend!!!

by Aimee J., Bend, Oregon

Submitted on Jul 7, 2018

Overall Comment We stayed at The Alexander this last weekend to celebrate my 50th birthday with 5 girlfriends. All I wanted was a worry-free, relaxing and fun weekend away that only consisted of friends, good food, pool time and cocktails. This was a perfect place for that...such a great home and so many awesome areas to hang out that we didn't want to leave. You really need to stay for a week to take full advantage of all that this house has to offer. We were beyond thrilled with every aspect, from our first communications with Camille at Acme to the Concierge service and then everything the home had to offer. I obsessed over looking at 100's of houses and we were all SO happy that we chose The Alexander. We will definitely come back to his home and will definitely use Acme again! Thank you for a fantastic weekend!!!

by Bend OR

Submitted on Jul 6, 2018

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This home is a wow in every way. Everything I could think of or want was provided for in this house. This home is even more spectacular in person than the photos suggest. It was extremely clean, beautifully and thoughtfully appointed, well maintained and cared for. It was also super close to all our favorite restaurants and an easy drive to the supermarket and Trader Joes. Acme were amazing to deal with, from start to finish and always available for questions. This was a 10 in my book and I would book this home again in a heartbeat.

Submitted on Jul 3, 2018

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property is fantastic and just as lovely as the pictures. The pool pump went out during our stay and the management company quickly arranged a temp replacement and was wonderful to deal with. Our only “complaint” and I hate to call it that really was with the WiFi - it’s set up more like a hotel where you must enter an email or link to social media to access it and for us a) did not connect most of the time and b) given the upscale nature of the rental was a bit frustrating not to have a private connection. Overall, this is a wonderful home and we would stay again if in Palm Springs.

by Marci O., Redondo Beach

Submitted on Jul 3, 2018

The property is fantastic and just as lovely as the pictures. The pool pump went out during our stay and the management company quickly arranged a temp replacement and was wonderful to deal with. Our only complaint and I hate to call it that really was with the WiFi - it's set up more like a hotel where you must enter an email or link to social media to access it and for us a) did not connect most of the time and b) given the upscale nature of the rental was a bit frustrating not to have a private connection. Overall, this is a wonderful home and we would stay again if in Palm Springs.

by Anonymous

Submitted on Jun 29, 2018

Overall Comment The property is fantastic and just as lovely as the pictures. The pool pump went out during our stay and the management company quickly arranged a temp replacement and was wonderful to deal with. Our only “complaint” and I hate to call it that really was with the WiFi - it’s set up more like a hotel where you must enter an email or link to social media to access it and for us a) did not connect most of the time and b) given the upscale nature of the rental was a bit frustrating not to have a private connection. Overall, this is a wonderful home and we would stay again if in Palm Springs.

by Redondo Beach CA

Submitted on Jun 29, 2018

Overall Comment This home is a wow in every way. Everything I could think of or want was provided for in this house. This home is even more spectacular in person than the photos suggest. It was extremely clean, beautifully and thoughtfully appointed, well maintained and cared for. It was also super close to all our favorite restaurants and an easy drive to the supermarket and Trader Joes. Acme were amazing to deal with, from start to finish and always available for questions. This was a 10 in my book and I would book this home again in a heartbeat.

by Los Angeles CA

Submitted on Jun 5, 2018

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We couldn’t have been more pleased with renting this home and the service from Acme House Co.! Every inch of this home was exactly as pictured if not better. The design and decor are stunning. The outdoor spaces were so inviting and relaxing and the pool was fantastic! We spent the majority of our vacation outside in this backyard oasis! My only suggestion would be to have the dining table (or at least a second dining table) out back rather then in the front courtyard. We never used the table in the courtyard due to the sun and wind and it didn’t feel as private, not to mention the distance from the BBQ was a little impractical. Acme House Co. was fantastic! They were so easy to work with and responded immediately to any issues. They had every detail of our stay covered and even had a small gift waiting for us on our arrival! Thank you for making this a truly wonderful vacation!

by Susan H., Pittsburgh, Pennsylvania

Submitted on Jun 5, 2018

Overall Comment We couldn’t have been more pleased with renting this home and the service from Acme House Co.! Every inch of this home was exactly as pictured if not better. The design and decor are stunning. The outdoor spaces were so inviting and relaxing and the pool was fantastic! We spent the majority of our vacation outside in this backyard oasis! My only suggestion would be to have the dining table (or at least a second dining table) out back rather then in the front courtyard. We never used the table in the courtyard due to the sun and wind and it didn’t feel as private, not to mention the distance from the BBQ was a little impractical. Acme House Co. was fantastic! They were so easy to work with and responded immediately to any issues. They had every detail of our stay covered and even had a small gift waiting for us on our arrival! Thank you for making this a truly wonderful vacation!

by Pittsburgh PA

Submitted on May 30, 2018

Loved the place we booked through ACME! Mike our contact was super helpful and always available if we needed anything. Very smooth process. 6 of us stayed and had a very relaxing weekend at their West Elm property in Palm Springs. Outdoor showers in multiple locations, coffee and water in each room (a dream), plus lots of games to keep you entertained. A very well set up holiday rental.

by Raven Jones

Submitted on Mar 27, 2018

We had a wonderful time at the house we rented from ACME in Palm Springs. The place was exactly as described and wonderfully equipped for a very relaxing and comfortable stay. The house was very clean and well kept. Communication with ACME was very straight forward and easy. I'd definitely come back to them in the future to rent a property in the area.

by Matthew Sadie

Submitted on Mar 27, 2018

I had heard of the West Elm house through Modernism Week, and really wanted to stay here. The best part was the outdoor living spaces - we used every bit of it (backyard, front yard, guest room patios, outdoor shower/bath). It immediately felt like home, and we felt like we were well taken care of. Loved it and want to come back to the same house very soon!

by Mitzi Phung Mitzi Phung

Submitted on Oct 16, 2017

Superb staff, clear communication and responsibilities, great manual in the home, and amazing maintenance people. This home had the style and amenities that was perfect for our 20th anniversary. Best part was the decor. The home is a time machine, yet it has great modern amenities from the recent renovation.

by Liem Bahneman

Submitted on Sep 21, 2017

Beautiful home! Very accommodating. Excellent service. Nice people. This particular house met all of our desires. Best part was the outdoor space and the pool! The place looked amazing in the photos and was even better in person.

by Celeste Maguire

Submitted on Aug 31, 2017

We loved this branded house. It was really like living in the coolest furniture showroom ever. We left rested and inspired. And yes - we did go home and immediately give both our guest rooms complete West Elm Makeovers! Now if only we could make our back yard look like the Palm Springs West Elm House!

by Debbie Dartmouthfron

Submitted on Jun 14, 2017

Very good overall stay! The style and decor were excellent, well appointed, and why I picked this property. The best part was the pool and location!

by Louise Middleton

Submitted on Jun 8, 2017

ACME House Co. is by far the best property manager in Palm Springs. Your level of service, along with your selection of homes, is outstanding. The best part was the outstanding pool, where we spent most of our waking hours. Had it not been 110 in the shade we might have made better use of the fun outdoor games, and sports offered on the property. Being 3 minutes from the airport was nice. One small. but meaningful improvement could be made by beefing up the internet link to the livingroom TV. An excellent overall experience!

by Tom Cox

Submitted on Jun 5, 2017

We heard from so many others how great this place is. Weren't sure we should believe all the hype. So we had to try it ourselves. And we found out --- The West Elm House is amazing. The entire yard was like a playground for big kids! The pool was just amazing with disco lights, jets and lots of bubbles! The mountain views were stunning. So many different places on property to enjoy cocktails. And all of the furniture - especially the beds - we soooooo comfortable. Wow. Wow. Wow. Worth every penny.

by Bob CarolTedAlice

Submitted on Jun 1, 2017

We really like West Elm and have a lot of pieces in our own home. To stay in this all West Elm House - was such an amazing experience. Comfortable, attractive and super high style. But the best part was the pool. The entire stay was fantastic.

by Darlene Weber

Submitted on May 30, 2017

We had a great time staying in this very cool idea house by West Elm. We are big fans of everything Willams Sonoma and its sister brands do ---- so we were over the top impressed by everything about this property. The team at Acme House Company were amazing hosts. We highly recommend staying at The West Elm House when visiting Palm Springs. And yes the pool really does have disco lights and we loved it!

by Danny S.

Submitted on Feb 2, 2017

We were absolutely blown away by how gorgeous and comfortable this house was! Walls of glass that gave us stunning views from inside and outside the house. We have always been fans of midcentury architecture and the 1950s homes built by the Alexander Construction Company - but this remodel took it to the next level. Really shows how you can respect the original architecture while creating a very NOW space. The decor by West Elm was beautiful, super comfortable and the perfect compliment to the mid mod style of this house.

by Darlene S.

Submitted on Jan 31, 2017

We were among the first lucky guests to stay at this concept home before it debuts on the Palm Springs Modernism Week Tour. It was like a dream and worth every penny. The entire property has been furnished by West Elm in their signature Boho Chic style. It was like living in one of their hip showrooms. So yes the inside was amazing. But the back yard was beyond description. Disco lights in the pool. Huge spa and a tanning deck with nifty air jets that doubled as a safe play space for the little ones. We hung out by one of the 4 different fire features each evening. We have already booked our return trip and can't wait to go back this summer. Thank you Acme House Company and West Elm for creating the perfect Palm Springs Getaway!

by Sandy B.

Submitted on Jan 31, 2017

Loved everything about this home. The fire features through out the property add a fun flair. Huge pool and amazing backyard.

by Dean F

Submitted on Jan 31, 2017

Loved everything about this home. The fire features through out the property add a fun flair. Huge pool and interesting backyard.

by Dean F.

Submitted on Jan 12, 2017

The space and home are terrific! The architecture of the home, paired with the furnishings from West Elm, make for a perfect marriage of Mid Century Modern. Quiet street, but conveniently located to downtown. Highly recommended for a getaway to Palm Springs.

by Sam M.

Submitted on Jan 12, 2017

There is so much to love. The pool, master shower, and private courtyards off of every bedroom makes me wish that this was my house. The open floor plan truly brings the outdoors inside. We love it!

by Wyndal C.

Submitted on Jan 11, 2017