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The safety of our guest has always been our priority and in anticipation of your future arrival, we have also updated our cleaning processes to meet CDC requirements.
All reservations require you to provide a valid photo ID and a signed rental contract.
Reservations booked within 72 hours of arrival require additional verification to provide identity and avoid fraudulent bookings including live video chats with staff members that are recorded.
CANCELLATION/REFUND
Direct Bookings on www.acmehouseco.com or Via Phone* for stays of 28 days or less:
*Bookings on third-party websites: If you do not book directly with ACME (www.acmehouseco.com), your reservation IS subject to cancellation policies for the website on which you booked. Please refer to the policies on the site you booked for their cancellation policy.
**CONSIDER TRAVEL INSURANCE – For your convenience and consideration ACME makes available the Sun Trip Preserver Policy during booking. You can find coverage details linked here.**
The house was beautiful, as was the pool. The owners were clear with their expectations of the house at the end, which I appreciated. The location was perfect. Would stay there again!
Submitted on Aug 25, 2023
Thank you, Liz! We're so glad you had a wonderful poolside retreat and we hope you'll visit us soon!
We stayed at Casa Zen. Wonderful location and loved the gated property. The house was wonderful and just the right size for our group. The pool was great, clean and refreshing. The only thing we didn’t care for is not being able to play music outside, at all. We had hoped to play some by the pool. Not sure if it’s an HOA thing, a city thing, or just the owners, but that was frustrating. Otherwise, it was great. Would rent from them again.
Submitted on Aug 20, 2023
Thank you, Liz! We're so glad that you had a wonderful time despite the Palm Springs noise ordinance, and we hope you'll stay with us again for another peaceful Palm Springs retreat!
The house was centrally located, making everything easily accessible. You can find multiple super markets, retail stores, urgent care if you need it, etc. within 5 min. Still, the house is on a pretty residential street and very quiet. Professionally managed and any questions and requests were quickly resolved. Basic amenities are there to help you get going, which was helpful. The place is beautifully decorated as well. The only thing that surprised us was the first time when we noticed pool & garden service people entering the property without alerting us. Don't be surprised when you come out to the pool/garden area in the morning to find people working (not everyday though, just twice a week). We really enjoyed our stay and we will book the house again next time when we go back to Palm Springs.
Submitted on Jul 5, 2023
Thank you, Dana! We're delighted you had a fantastic Palm Springs getaway with us and we can't wait for your next stay!
Stayed at Casa Zen in Palm Springs and it was the most relaxing and beautiful place. There were 3 couples and we all had our own room with en suite, the pool/backyard was heavenly. Location was great to downtown and the views were amazing! Would absolutely stay here again!
Submitted on Jun 19, 2023
Thank you, Matt! We're delighted you had a relaxing desert getaway and we look forward to your next Palm Springs visit!
This place was everything my friends and I needed! It was relaxing, spotless, amazing, and I can’t wait to come back!
Submitted on Jun 5, 2023
Thank you, Jasmine! We're delighted you had a relaxing getaway and we look forward to your next desert vacation!
Everything was wonderful! Only problem was the sprinklers coming on every nite @ 9 which made it impossible to enjoy the jacuzzi or fire pit. It may have been by design to keep us in the house and quiet
Submitted on May 31, 2023
Thank you, Denise! We're so happy you had an awesome Palm Springs getaway with us and we hope you visit us again soon!
Myself and 3 friends stayed at Casa Zen last week and already can’t wait to go back! The house is conveniently located on a quiet street, walking distance to coffee shops, ice cream and our favorite, Bar Cecil. Everything else was a short Uber ride away (potentially walkable to downtown if it was cooler). The house was clean and well appointed. The pool was a dream. The separate casita gave additional privacy to the couple in this group. Every bedroom had an en suite bathroom which was perfect. The house management company couldn’t have been better to work with! When we told them there was a issue with the front gate they sent someone out to fix it immediately. I highly recommend this house for anyone visiting Palm Springs.
Submitted on May 23, 2023
Thanks, Megan! We're so happy you had an amazing Palm Springs retreat and we hope you stay with us again for another fabulous desert getaway!
Beautiful setting, great location, all the amenities and supplies needed for a relaxing stay. Bed was so comfortable, all the extras like good lotion, soaps and shampoos much appreciated. We will be back!
Submitted on Jan 27, 2023
Thank you, Sandy! We're so glad you had a relaxing stay with us and enjoyed all of the great amenities! We're looking forward to your next stay with us!
The rental was beautiful. The kitchen was well stocked. The pool was a highlight. Acme was great to work with. Highly recommend the rental.
Submitted on Jan 3, 2023
Thank you, Susan! We're so glad you had a wonderful time and enjoyed all of the property's great amenities! We hope you visit us again soon!
Outstanding home, outstanding experience. Thank you! Can't wait to come back!
Submitted on Dec 25, 2022
Thank you, Houman! We're so glad you had an outstanding vacation with us and we can't wait for your next visit!
Beautiful home, loved the pool, hot tub and fire pit. Easy access to hikes and town.
Submitted on Dec 19, 2022
Thank you, Elaine! We're thrilled you had a lovely stay with us and we hope you visit us again soon!
A quick get away with a group of friends. Well- equipped home in residential neighborhood about a mile from the center of old Palm Springs. Very clean and maintained home with an outstanding pool and outdoor setting. Vacationed with three couples and the home provided excellent privacy with three separate sleeping areas and still plenty of space to gather in the kitchen and common areas. Already planning a return trip.
Submitted on Dec 13, 2022
Thank you, Bruce! We're thrilled you and your friends had a wonderful winter getaway with us and we're looking forward to your next visit!
Our stay at Casa Zen could not have been better. The house was set up perfectly for a relaxing weekend getaway for our family, including my wife and me, our two adult children and their spouses, plus each of their new infant daughters, aged 3 and 4 months. The format/layout of the house gave us plenty of space to be together, but also room to be apart when quiet time was needed. We took full advantage of the pool and spa area as well as the beautiful patio, yard, fire pit, and view of the mountains. The house was clean and spacious and the furniture inviting and cozy. While we appreciated that downtown Palm Springs was close by, we felt so comfortable at the house there was no need to leave. The kitchen was very well stocked and we felt right at home cooking all our meals there. The house was spotless and seemed near-new, everything worked well/as advertised. The whole process of booking, check-in, etc. dealing with the management company was top notch. All communications were prompt, friendly and professional. The instruction booklet for all the details, WiFi, heating/cooling etc. was very well organized, clear and easy to understand. All in all this is one of the best house rental experiences we have ever had, from the house itself, location and its amenities through the booking, stay and follow up. We will likely be back ourselves and will highly recommend this house for others.
Submitted on Dec 4, 2022
Thank you, Douglas! Thank you for taking the time to write such a thoughtful review! We're so glad you had an amazing Palm Springs getaway with us and we look forward to seeing you again soon!
Great location and beautiful home….very quiet and peaceful. Would highly recommend for trip to PS!
Submitted on Nov 20, 2022
Thank you, William! We're so glad you had a peaceful Palm Springs retreat with us and we hope you'll return again!
We absolutely loved this place and will be back. Needs a little TLC. But still loved this home. The casita shower needs a new head. It’s calcified and provides a horrible shower experience. The washing machine in the Casita doesn’t work. The main house was so comfy and cozy. The front left burner on stove doesn’t work. But all in all it was PERFECTION! WE WILL BE BACK!
Submitted on Nov 11, 2022
Thank you, Eric! We're thrilled we were able to be your home away from home and we're looking forward to your next stay with us!
The house is beautiful….model home beautiful, yet homey and comfortable at the same time. Lots of cozy conversation set ups inside and out! Parking for 3 cars inside the gated driveway, as well as street parking too. Close to downtown (5 min. or less) and about 2-3 blocks from a great hiking trail (South Lykken Trailhead). Acme House Company was just a text away and their responses were immediate. SUPER detailed 3 ring binder w/ directions for everything! My friends and family loved it!! I/we would go back anytime!!!!
Submitted on Aug 1, 2022
Thank you, Lynda! We're thrilled that you had a great time with your friends and family and we look forward to your next stay with us!
My family and I had a fun & relaxing vacation. We had a lot of fun together. The place was clean and it had all we needed to have a great time. We all enjoyed ourselves playing in the pool, it has games and all the channels you want, thx ACE Homes!
Submitted on Jul 23, 2022
Thank you, Yvette! We're thrilled you and your family enjoyed a fun and relaxing stay with us and hope you visit again soon!
If your looking for a beautiful, calming and extremely relaxing property for your next get away; its Casa Zen. This was our family's 3rd stay at the property and each visit keeps getting better. The layout of the house and casita is wonderful for families and offers plenty of areas and rooms to relax. The back yard and pool area is simply a dream and very Spacious areas to lounge, large pool and spa and grounds are so inviting. The casita offers a convenient space with a full kitchen to easily access while enjoying the pool and spa. We love the views while floating in the pool of the mountains; beautiful day and night. The spacious fire pit area is a great way to end the evening and enjoy the view. The house is beautifully decorated with a lot of attention to detail. There is lots of room for everyone to relax and find space to enjoy. The kitchen is fully stocked and they even have a convenient wine/beverage bar. The property management, Acme, is extremely responsive and accessible to answer any questions you have. They provide the best customer service and support and their properties are exceptional! Looking for a place to escape and relax, then book Casa Zen!
Submitted on Jul 1, 2022
Thank you for taking the time to write such a kind review, Tracy! We're thrilled you enjoyed your stay with us and hope you return to stay with us again!
My family and I stayed at Casa Zen for Christmas, and we couldn’t have asked for a better home away from home for the holiday! We were even graciously allowed to bring our pups, and we so appreciated having our entire family with us in such a beautiful space. The heated pool and hot tub absolutely made our trip! And the location was right in the center of everything. Seriously, it was only a few minutes to anywhere we wanted to go. Plus, the casita was perfect for my mom to stay in while my brother and our spouses stayed in the main house. The house was well-stocked, sparkling clean, and had multiple living rooms for us to hang out in. And the neighborhood was quiet and lovely to walk around in. We’d love to stay at Casa Zen again!
Submitted on Jan 26, 2022
Thanks, Evie! We're delighted to hear you had a terrific holiday getaway with us and we're excited for your next stay with us!
The property was as advertised. Very clean. Nice pool, spa, and fire pit. Management seems nice and helpful but didn’t really need them as all went well. FYI the beds are very high off the floor and have a soft foam topper.
Submitted on Nov 24, 2021
Thanks, Jim! We're so happy you had a wonderful guest experience with us and we hope you'll stay with us again!
Didn’t want to leave. Easy access to shopping, hiking, dining. Clean, well stocked and super comfy beds.
Submitted on Oct 26, 2021
Thanks, Cheryl! We're so happy you had an amazing stay at Casa Zen and we hope you'll visit us again!
Very well laid out, great amenities, well stocked kitchen and the pool spa were perfect. Absolutely would recommend this house. Loved our stay!
Submitted on Sep 8, 2021
Thank you, Catherine! We're so happy you enjoyed all of Casa Zen's great amenities and we hope you'll come back again!
We booked Casa Zen because of its outdoor appeal and indoor spaciousness. We were not disappointed. We loved it. Outdoors is a true oasis, so very private and super quiet. One thing may be annoying to some. The palm tree! It provides awesome shade in the blazing sun, but does shed stuff into the pool. We have a pool at our house at home so we did not mind skimming the pool a few times a day. The kitchen and bathrooms are super clean and nice (we did not check out the casita). Maybe two things to note about the inside. Air conditioner works great—but it is a bit loud when you are trying to watch TV: turning up the volume fixed that easily. Family room sofa and beds are on the very soft side. Overall, it is an awesome place to stay.
Submitted on Aug 10, 2021
Thanks! We're so happy you had an oasis-like trip and we hope you'll return for another awesome vacation!
Our family relaxed enjoyed and had a great time
Submitted on Aug 6, 2021
Thanks, Jessica! We're so happy you had a relaxing family vacation with us and we hope you'll visit us again!
Overall Comment This house was super clean, furnished nicely, with a beautiful pool and spa. The Master suite is actually its own Casita in back with its own kitchen. All the warnings about noise and fines and evicting you without warning are a little daunting if you're traveling with teenagers...
Submitted on Jul 24, 2021
We are glad that you enjoyed the property, and it is unfortunate that the City of Palm Springs "Good Neighbor" rules were concerning. These rules are in place throughout Palm Springs, as the city feels that this is the necessary to ensure that those staying in any of the beautiful residential neighborhoods are able to enjoy the peace, quiet and safety that Palm Springs is known for.
Overall Comment A clean house in a good location is really the key to a great vacation. This house was perfect. Super close to everything. Really well maintained.
Submitted on Jun 17, 2021
Thank you! We're thrilled you had the perfect Palm Springs vacation with us and we hope you'll come back soon!
Three couples spent the week at this home. We loved the spa, pool, fire pit, and the private Casita for our honeymoon. The kitchen was stocked well for preparing meals. It was clean, in good shape. We spent a lot of time at the house in the pool, no need to leave because this house has everything. ACME property management did an exceptional job. Would definitely seek out this house next.time we visit.
Submitted on May 30, 2021
Thank you, Mike! We're delighted you had a fabulous honeymoon vacation with us and we can't wait for your next stay!
It is a beautiful property- well maintained and spacious. And the pool and hot tub were great! We would definitely come back.
Submitted on May 14, 2021
Thanks, Tejal! We're so glad you had an amazing stay with us and we can't wait for your next visit!
Loved this house! Barely left the property! The pool is phenomenal and our kids were so entertained. Super clean, comfortable, well-equipped, and the casita provides just enough privacy if you don't want to be too close for comfort. Took a few lovely runs in the super quiet neighborhood... would stay here again in a heartbeat!
Submitted on Apr 22, 2021
Thank you, Catherine! We're so happy you had a phenomenal Palm Springs retreat with us and we look forward to your next getaway!
Clean big house centrally located - amazing pool and outdoor space. AC works great and the beds are super comfy.
Submitted on Apr 13, 2021
Thanks, Greg! We're so happy you had an amazing vacation with us and we hope you'll visit us again soon!
Enjoyed our stay here! Close to downtown Palm Springs, great pool/yard and quiet neighborhood! Definitely would stay here again!
Submitted on Mar 26, 2021
Thank you, Tina! We're so glad you had a great Palm Springs getaway with us and we look forward to your next stay!
beautiful property and great management
Submitted on Jan 20, 2021
Thanks, Leopold! We're so glad you had a lovely stay and we hope to see you again!
Overall Comment my best vacation ever, everything was perfect, dreaming of coming back!
Submitted on Jan 19, 2021
Thank you! We're so glad you had the best vacation ever and we can't wait for your next stay with us!
Great. Can’t wait to come back
Submitted on Jan 9, 2021
Thank you, Cory! We're glad you had a great time and can't wait for your next visit!
We very much enjoyed our stay at Casa Zen. Unfortunately some of our party had to drop out due to illness. We worried the house would be too large, but it was perfect. While there is plenty of room for a bigger group (the casita was adorable!), the common living area is cozy and we felt comfortable as a smaller group. The outdoor space is fantastic with several sitting areas, including a wonderful gas firepit.
Submitted on Nov 21, 2020
Thank you, Carrie! We're so happy you had a lovely stay at Casa Zen and we hope you'll visit us again soon!
Overall Comment My two daughters and I just spent 3 weeks at Casa Zen. During theses hard times it was a welcome break. The house was very clean and sanitized well. The kitchen was great, had everything we needed and the appliances were like new. We spent most of the time outside by the pool. It was a nice size pool and lots of space outside to sit and relax. Great covered area with fan. Nice BBQ. We stayed in most of the time, but did dine at a few of our favorite restaurants within walking distance. Acme was very helpful with every need we had. I would highly recommend.
Submitted on Nov 12, 2020
Thanks! We're so happy you had a fantastic Palm Springs retreat with us and we hope you'll stay with us again soon!
The no music outside really put a damper on the weekend. Great for a family or older couple!
Submitted on Oct 10, 2020
Thank you, Karen! Unfortunately, the city's noise ordinance is out of our control, but we're glad you had a great stay with us anyway!
incredibly comfortable space. had everything one could need for a nice mini spa retreat vacation: pool, hot tub and grounds were quite spacious and comfortable. especially enjoyed the hummingbirds that frequent the grounds. perfectly relaxing.
Submitted on Sep 30, 2020
Thank you, Alexandra! We're so happy you had an incredible Palm Springs retreat with us and we hope you'll stay again!
Overall Comment We had an amazing time. Wonderful property & although a great location near shops & restaurants, we never left the house. We’ve already recommended it to friends, and we would love to stay there again.
Submitted on Aug 15, 2020
Thanks! We're so glad you had a fabulous stay with us and we look forward to your next visit!
We loved everything about this property!
Submitted on Aug 10, 2020
Thank you, Jeremy! We're so happy you loved your stay at this property and we hope you'll visit us again!
Overall Comment ACME Housing has vacation rentals down to a science. We showed up and instructions were clear right down to operating the fire pit, pool heat, etc. They really thought of everything. The house was hotel-clean and very comfortable. We can't say enough about the house and ACME, we will use them again!
Submitted on Jun 29, 2020
Thank you! We're so glad you had an amazing guest experience with us and we can't wait for your next Palm Springs getaway!
Great: Home was very spacious and well decorated. Nice layout, very comfy and the detached cabana in the back was a welcome surprise. Great location. Pool area was my only gripe with the actual home, there are 2 palm trees right near the pool which release a lot of debris. Pool needs to be cleaned a couple of times a day. Gets too dirty to ignore the stuff floating while you're trying to swim.
Submitted on Aug 19, 2019
Thanks, John! We're so happy you had a pleasant Palm Springs vacation with us and we hope you'll come back soon!
We loved our stay at “Casa Zen.” Even during the heatwave, it was a tranquil retreat. Clean, classy, and comfortable
Thanks, John! We're so happy you had a great stay at Casa Zen and we hope you'll visit us again!
Overall Comment Great: Home was very spacoius and well decorated. Nice layout, very comfy and the detached cabana in the back was a welcome surprise. Great location Not so great: Pool area was my only gripe with the actual home, there are 2 palm trees right near the pool which release a lot of debris. Pool needs to be cleaned a couple of times a day. Gets too dirty to ignore the stuff floating while you're trying to swim. Really not so great: While swimming in a corner of the pool the umbrella set up near there had it's base snap in half causing the umbrella to fall into the pool coming right over my head. Luckily I was low in the water and was between the top of the umbrella and the base so it was just the pole the made contact with me. No doubt that would have ended badly had I been further out in the pool. The second and more uncomfortable issue was the air conditioning. When we arrived it seemed to be a bit warm in the home but the concierge who met us assured us it would cool down. He assumed the rental company had probably just turned on the air conditioner soon before our arrival. No worries, we would be in the pool until it did. After our time in the pool we went in to go and get dinner started. Temp in the home had not cooled, it was steamy 86 in there. Trying to relax with dinner & drinks in that sort of setting was far from comfortable. Trying to sleep that night was even worse. It had been 108 that day. Called ACME in the morning for both issues and they were very friendly
Submitted on Aug 18, 2019
Thank you for taking the time to write such thoughtful feedback! We appreciate your comments and we are glad you had a great stay with us overall!