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The safety of our guest has always been our priority and in anticipation of your future arrival, we have also updated our cleaning processes to meet CDC requirements.
All reservations require you to provide a valid photo ID and a signed rental contract.
Reservations booked within 72 hours of arrival require additional verification to provide identity and avoid fraudulent bookings including live video chats with staff members that are recorded.
CANCELLATION/REFUND
Direct Bookings on www.acmehouseco.com or Via Phone* for stays of 28 days or less:
*Bookings on third party websites such as Airbnb, Booking.com, VRBO, Marriott Homes and Villas or Plum Guide may be subject to different cancellation policies set by the specific channel. Please refer to the cancellation policy on the site in which your booking occurred as this will be the cancellation policy governing your reservation. Stays of more than 28 days are subject to our Long Term cancellation policy.
** Special Services. We may be unable to refund for any special services ordered on behalf of Occupant, at Occupant request, outside of rent, taxes and fees, which cannot be cancelled in time for a refund to be issued. Example, you order a catering service which we arrange, which requires a non refundable deposit.
The home was great. Exactly and pictured and private. My friend and I came to work from a sunnier location for a week, and there was enough room to spread out and not bother each other. Only note I will say (was surprised the first two reviews didn’t mention), make sure to review the entry/key codes in your check-in instructions. There are 3 total you will need for the property. I had a few questions for the team and they were prompt with their responses via the text support line. Would recommend this location, perfect for 2!
Submitted on Dec 31, 2021