Acme House Company

For homeowners · Palm Springs since 2008

More revenue,
and your weekends back.

Full-service vacation rental management for Palm Springs owners. Certificates, pricing, guests, housekeeping and maintenance, run by a local team on North Palm Canyon Drive.

Why Palm Springs owners hand us the keys

Recognized for the work, not the pitch.

Eighteen years in one desert, and the people who cover it keep noticing.

Condé Nast Traveler Top 10 Vacation Rental Managers To Trust Worldwide
Golden Palm Award, Palm Springs Bureau of Tourism, three-time recipient
Best of the Best, Palm Springs Life reader poll
Best of the Valley, Desert Magazine reader poll
18Years managing homes in this valley, since 2008
10Condé Nast Traveler’s Top 10 Vacation Rental Managers To Trust Worldwide
3Golden Palm Awards from the Palm Springs Bureau of Tourism
1Office on North Palm Canyon Drive, minutes from the homes we run

Sound familiar?

Is your Palm Springs home living up to what it could be?

Five things we hear over and over from owners who call us from this side of the valley.

You are always on call

The phone rings at 11pm because a guest cannot work the thermostat. The weeks you meant to spend at the house get spent answering messages about it.

You are running a vendor list

Cleaner, pool service, HVAC, landscaper, handyman. Coordinating five trades around back-to-back stays turns a rental into a second job.

The certificate is a moving target

Palm Springs runs the strictest short-term rental ordinance in the valley: an annual vacation rental certificate, a cap on how often the home can be rented, and real enforcement behind it. Missing a renewal is expensive.

Your manager has gone quiet

Emails sit for days. You are a unit number to somebody in another state, and nobody has actually walked through the house in months.

Rates never move

Modernism Week comes and goes at the same nightly rate as a slow week in September. The fee stays exactly the same either way.

Every one of these has a fix, and none of them requires you to become a hotelier. That is the job we do all day, every day, from an office about ten minutes from your front door.

Who we are

Full-service Palm Springs management, run from Palm Canyon Drive

Acme House Company has managed vacation homes in Palm Springs since 2008, from our office at 750 N Palm Canyon Dr. We are locally owned and operated, which is the whole point: housekeeping, inspections and maintenance are handled by our own team, and a real person answers when a guest or a neighbor calls.

Palm Springs is the most regulated short-term rental market in the Coachella Valley, and that is exactly why owners hire us. The city requires a vacation rental certificate, limits how often a home can be rented, and enforces its ordinance seriously. We handle the registration, the renewals and the operating rules so your home stays compliant and booked.

The inventory here is unlike anywhere else: midcentury homes in walkable neighborhoods like the Movie Colony, Deepwell and Vista Las Palmas, where guests can walk to Palm Canyon Drive for dinner. Those homes attract design-minded travelers who pay for character and location, and they reward pricing that respects what the home actually is.

750 N Palm CanyonA real office in townNot a call center in another state. The operations team works out of the same building that answers the phone.
In-houseOur own crewsHousekeeping, inspections and maintenance are Acme staff rather than a rotating subcontractor list, so one company answers for the work.
100% / 0%Satisfaction, excusesOur promise to owners and guests both, and the standard we hold the local team to: 100% satisfaction, 0% excuses.

What the numbers say

The numbers don’t lie. We deliver results.

Per 2025 and 2026 KeyData, a third-party analytics tool, Casago consistently outperforms market averages across all key revenue metrics. Acme runs on the Casago platform, so these are the network numbers behind your local team. Here is what that means for your property.

50%+

Direct bookings

More revenue in your pocket with fewer fees.

28%+

Higher occupancy

With longer average stays for less turnover.

17%+

Higher daily rate

Premium pricing over competition.

22%+

Higher RevPAR

Revenue per available room vs. market.

40%+

Maintenance savings

With our in-house repair team.

Source: KeyData, 2025 and 2026. Figures compare Casago performance with market averages.

Getting started

Four steps to handing over the house.

1

Free property review

Tell us about the home. We look at what it is, where it sits in Palm Springs, and what comparable homes nearby are actually earning, then tell you plainly what we think yours can do.

2

Your management plan

You get a plan specific to your property: pricing approach, how we will market it, and any improvements worth making before launch. Nothing off a template.

3

Onboarding

Professional photography, listing build, vacation rental certificate registration, smart-lock setup and vendor handover. We tell you exactly what we need from you at each step.

4

Your home, working

Bookings come in, statements arrive monthly, and your local manager is a phone call away. You block the calendar whenever you want the house yourself.

Guest reviews

What guests say about the Palm Springs homes we run.

Six recent five-star reviews from guests who stayed in homes we manage here in Palm Springs.

★★★★★
Our stay in Adobe Barona was so peaceful. The home is surrounded by a beautiful mountain view with gorgeous sunset skies. The gated driveway is great for security and the outdoor automatic roller shades were a nice touch for privacy. The pool was great to cool down in and the spa helped us unwind and relax. We also enjoyed laying down in the outdoor bed. We were able to walk a short way down the street and watch the 4th of July fireworks that were being displayed in the nearby park. Overall an amazing weekend getaway!
Daniel · Palm Springsvia Airbnb
★★★★★
We rented this house for a weekend getaway with my parents. We stayed comfortably in the main house and my sister stayed happily in the pool cottage. We spent every minute we could in the pool which has spectacular views of the mountains. The kitchen was perfect for cooking and entertaining and the living room was wonderful for lounging. We have rented several houses in Palm Springs and this is among the best. I would love to stay here again.
Lindsay · Palm Springsvia Airbnb
★★★★★
I highly recommend Glass & Steel House. The location was a great balance between privacy, peace, and being in walking distance to the main drag. The kitchen was well-equipped with high-quality dishes, pans, utensils, and coffee maker. The pool was fantastic (yay for heated pool, even in the warm months), and overall the property was immaculately clean. We loved being able to give my parents the separate primary suite.
Rebecca · Palm Springsvia Airbnb
★★★★★
We had a wonderful stay at this property. The rooms were spacious, clean, and beautifully decorated. We had the best time lounging by the pool all day. The location was also great. Just a short uber or car ride to all the nightlife downtown. Kitchen was clean and well stocked. There were lots of towels and pool towels. We especially loved the ensuite which allowed us to get a little privacy away from the main house if it was needed. Would definitely love to stay here again for our next Palm Springs trip.
Tiffany · Palm Springsvia Vrbo
★★★★★
We were so happy that our whole family was able to go. The house was incredibly comfortable and truly felt like home because it had everything we needed. The location was perfect—close to the trails, downtown, grocery stores, and charming local shops. It was an amazing Fourth of July getaway, and we thoroughly enjoyed our stay. We would love to come back!
Perla · Palm Springsvia Airbnb
★★★★★
Exactly what a Palm Springs group trip should be! Eight of us stayed here for a long weekend and the house delivered on every front — plenty of space, a pool that became the center of our entire trip, and a location close enough to downtown that we were grabbing coffee and hitting restaurants without a second thought. The place is well-equipped, thoughtfully set up for groups, and the kind of rental you stop thinking about because everything just works. No scrambling for beach towels, no hunting for the Wi-Fi password — it’s all handled!
Markian · Palm Springsvia Airbnb

Reviews are published as guests wrote them, from Airbnb and Vrbo stays in Acme-managed Palm Springs homes.

Owner stories

What owners say once we are running the house.

Three Palm Springs owners, in their own words.

The pricing strategy is thoughtful, and the marketing feels specific to Palm Springs rather than copied from another market. I finally feel like every part of the calendar is being managed with purpose.
Palm Springs ownerRevenue · Marketing
I wanted a local team that would notice the small things before they became expensive problems. Now I’m not coordinating housekeeping, pool service, and repairs on my own.
Palm Springs ownerMaintenance
My home can earn without taking over my life. I can see how it’s performing, and when something needs attention, the local team takes care of it.
Palm Springs ownerRevenue · Maintenance

Find out what your Palm Springs home could earn

A free review of your property against comparable Palm Springs homes, with a straight answer about what we think it can do and what it would take to get there.

Get your free property review

The tech advantage

Software that works while you sleep.

You do not learn a new system or manage anything. The technology runs in the background, the local team runs the house, and the results show up on your statement.

Owner portal

Your property in one place, without emailing anyone to ask how it is doing.

  • Booking calendar and revenue as they happen
  • Monthly statements and payout history
  • Maintenance requests and their status
  • Block your own dates for personal use

Dynamic pricing

Every night is priced against real demand rather than a flat seasonal rate.

  • Daily rate optimization on live market data
  • Event-aware pricing for Modernism Week and the spring festivals
  • Positioning against your actual comp set, not a national average
  • Gap-filling on the orphan nights between stays

Smart home

The details that used to cause headaches, handled remotely by our team.

  • Keyless entry with a unique code per guest
  • Noise monitoring with alerts, which matters in a permitted city
  • Temperature monitoring so nobody discovers a failed unit at check-in
  • Automated check-in instructions timed to arrival

Distribution

Listed where guests are looking, and on our own direct booking site.

  • The major booking channels, synced in real time
  • Direct bookings through acmehouseco.com, where fewer fees come out
  • One calendar behind all of it, so no double bookings
  • Channel-specific copy and photography

Our story

Built on hospitality, kept honest by the neighborhood

Acme House Company started in Palm Springs in 2008 around a simple idea: make people feel at home somewhere they have never been. Eighteen years later the office is still on North Palm Canyon Drive, and the same team that answers guest calls is the team that looks after the houses.

Founder Mike Flannery and COO Jason Pratts run it the way a local company has to be run, because we live here too. We advocate for the neighborhoods our homes sit in, we answer to the neighbors as well as the owners, and we would rather turn down a booking than create a problem on your street.

That is also why the recognition means something: Condé Nast Traveler's Top 10 Vacation Rental Managers To Trust Worldwide, three Golden Palm Awards, Best of the Best in the Palm Springs Life reader poll, and Best of the Valley from Desert Magazine readers.

What we hold to

Four things that do not move.

The standards we hire against and hold the local team to, whether the house is yours or the stay is a guest's.

🏡

Family first

We treat every guest, owner and team member like family. Not as a tagline, as the thing we actually manage against.

🌵

Local stewardship

We live in the communities we serve. We advocate for them, invest in them, and protect the streets that make Palm Springs what it is.

🔑

A passion for hosting

From the first inquiry to the last checkout, every interaction is a chance to make someone feel genuinely looked after.

📈

Owner-centric operations

Your property, your investment, our full attention. Transparency, straight answers, and results you can see on a statement.

Palm Springs owner questions, answered

Costs and getting started

What does your management fee cover?

Everything required to run the home as a vacation rental: dynamic pricing and revenue management, professional listings and marketing, guest screening and communication, housekeeping and inspections between every stay, maintenance coordination, vacation rental certificate registration and renewal, and monthly owner statements. You own the home, we run the operation. Talk to us about your specific property and we will walk you through the fee structure for it.

How long until my home is live and taking bookings?

Onboarding covers professional photography, listing creation, pricing setup, smart-lock installation and the city's vacation rental certificate. We map the timeline to your home at the property review, and we tell you exactly what we need from you at each step so nothing stalls waiting on a signature.

Am I locked into a long contract?

No. We would rather earn the business every month than hold you to a multi-year agreement. Ask us for the current terms during your property review and we will put them in writing before you decide anything.

How we compare

How is Acme different from a national manager?

We are locally owned and operated, and everything follows from that. Our office is at 750 N Palm Canyon Dr, our housekeepers and maintenance techs are our own staff rather than a rotating subcontractor list, and the person who answers your call knows the Movie Colony from Deepwell. Pricing is built for your specific home and this specific market rather than run through one national algorithm.

Should I just keep self-managing?

Self-managing works if you enjoy the hospitality side and have the hours for guest messages, cleaner scheduling, maintenance calls, rate changes and certificate renewals. The honest question is what those hours are worth to you, and whether flat pricing through Modernism Week and the spring festivals is leaving money on the table. We will tell you straight at the property review if we do not think we can beat what you are already doing.

Property care and compliance

Do you handle the Palm Springs vacation rental certificate?

Yes. Palm Springs runs the strictest short-term rental ordinance in the valley: an annual vacation rental certificate, a cap on how often a home can be rented, and active enforcement behind both. We handle the registration, the renewals and the operating rules, and we keep up with changes to the ordinance so you do not have to.

Who cleans and maintains the house?

Our own local team. Housekeeping and inspections happen between every stay, and pool, HVAC, landscaping and repairs are dispatched from Palm Canyon Drive. When your home needs eyes on it, someone drives over. That is the difference owners tend to notice first: one company answers for the work.

How do you protect the home and keep the neighbors happy?

Guests are screened before a reservation is confirmed, every home gets keyless entry with a code unique to the stay, and noise monitoring alerts our team rather than waiting for a neighbor to complain. In a permitted city that last part protects your certificate as much as your house.

Using and switching

Can I still use my own home?

Yes. Owner stays are part of the plan. You tell us when you want the house, we block the calendar, and it is cleaned and ready when you arrive.

Can I switch from my current manager?

Owners switch to us regularly. We coordinate the handover so your calendar keeps running and existing reservations are honored. Start with a conversation about your dates and current bookings and we will map the transition from there.

How and when do I get paid?

Statements and payouts are monthly. Your statement lays out what the home earned and what it cost, line by line, and you can see bookings and revenue in the owner portal as they happen rather than waiting for month end.

Prefer to talk with our local owner team? Call (760) 558-4949

Your next step: a free Palm Springs property review

See more of what we do

Our full management overview, and the Palm Springs homes we already host.