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For homeowners · Palm Desert · La Quinta · Indian Wells · Indio · Coachella
Full-service vacation rental management for down-valley owners. Permits, HOA coordination, tournament and festival pricing, housekeeping and maintenance, run by a local desert team.
Why down-valley owners hand us the keys
Eighteen years in one desert, and the people who cover it keep noticing.
Sound familiar?
Five things we hear over and over from owners between Palm Desert and Coachella.
The phone rings at 11pm because a guest cannot work the thermostat or the gate code. The weeks you meant to spend at the house get spent answering messages about it.
Registering guests at the gate, parking rules, quiet hours, pool hours, amenity access. Every community runs it differently, and getting it wrong lands on you.
Tournament tennis in March and the Indio festival weekends in April are the highest-demand nights of the year down here. A flat seasonal rate hands that money to somebody else.
Palm Desert, La Quinta, Indian Wells, Indio and Coachella each set their own short-term rental rules and their own transient occupancy tax filings. Nothing about it is uniform.
Emails sit for days. You are a unit number to somebody in another state, and nobody has actually walked through the house in months.
Every one of these has a fix, and none of them requires you to become a hotelier. That is the job we do all day, every day, across all five down-valley cities.
Who we are
Acme House Company has managed vacation homes in this valley since 2008, and the down-valley towns are a core part of the portfolio. We are locally owned and operated: housekeeping, inspections and maintenance are handled by our own team, and a real person answers when a guest, a gate attendant or an HOA manager calls.
The down valley is not one market. Palm Desert runs on El Paseo and central access. La Quinta and Indian Wells are organized around golf and tennis, much of it inside gated communities with their own rules about guest registration, parking and amenity use. Indio and Coachella swing hard around the spring festivals at the Empire Polo Club. Pricing a home the same way across all of that leaves money on the table.
So we price each home against its own comp set and its own calendar: tournament week in Indian Wells, festival weekends in Indio, the long January-through-April golf season, and the summer months where the honest play is lower rates and early tee times.
What the numbers say
Per 2025 and 2026 KeyData, a third-party analytics tool, Casago consistently outperforms market averages across all key revenue metrics. Acme runs on the Casago platform, so these are the network numbers behind your local team. Here is what that means for your property.
Direct bookings
More revenue in your pocket with fewer fees.
Higher occupancy
With longer average stays for less turnover.
Higher daily rate
Premium pricing over competition.
Higher RevPAR
Revenue per available room vs. market.
Maintenance savings
With our in-house repair team.
Source: KeyData, 2025 and 2026. Figures compare Casago performance with market averages.
Getting started
Tell us about the home and which community it sits in. We look at what comparable down-valley homes are actually earning, then tell you plainly what we think yours can do.
A plan specific to your property: pricing built around the golf season, tournament week and the festival weekends, plus any improvements worth making before launch.
Professional photography, listing build, city permit registration, HOA paperwork and gate access, smart-lock setup and vendor handover. We tell you what we need from you at each step.
Bookings come in, statements arrive monthly, and your local manager is a phone call away. You block the calendar whenever you want the house yourself.
Guest reviews
Six recent five-star reviews from guests who stayed in homes we manage in Palm Desert, La Quinta, Indian Wells and Indio.
We had a wonderful stay at this home in Palm Desert. The listing is very accurate and reflects the property exactly as it is. The home was clean, well-stocked with everything we needed, and located in a great area. One of the highlights was how close the house is to the community pool, which was beautiful and very well maintained. The neighbourhood itself is quiet, safe, and perfect for morning walks or runs. Overall, we had an excellent experience and would gladly stay here again. We highly recommend this property to anyone looking for a comfortable, clean, and well-located place to stay in Palm Desert.
This condo was great! Comfy furniture, well-equipped kitchen, lovely patio furniture and new BBQ, desk/work area, large, wonderful shower. Grassy area out front and the pool/hot tub area was my favorite place to be especially on those +37C days. I virtually had the pool to myself and because of the trees around it, I could always find either shade or sun. A couple of grocery stores were just 1-2 kilometres away and the COD street fair and The Rivers with restaurants and theatre were just a few minutes away. Hubby and I loved this little spot of paradise!
The home was perfect for a getaway. Extremely spacious, we loved the backyard, and the privacy of the outdoor areas. The home had everything we needed, I was surprised how stocked the kitchen was with extra containers, blenders, etc. It made it super easy to make all the meals we planned. Hosts were super helpful, and responsive. I’ve already recommended this home to a friend. Thank you!
We went for the Indian Wells tennis tournament. This was within walking distance of the venue. There were 5 of us and the home could not have been better. Shopping was not far away so we walked to the area and uber back with our things.I would definitely stay here again.
Great staff, great home. The home was spotless and clean upon arrival with a safe neighborhood and stores nearby. They were very accommodating and replied very quickly and checked on us our entire stay. Highly recommend! The house was better in person
my friends and i had a great experience staying here. the airbnb was clean and as described. it's located in a gated community which made me feel safe. location is great, close to the polo club. would definitely recommend!
Reviews are published as guests wrote them, from Airbnb and Vrbo stays in Acme-managed down-valley homes.
Owner stories
Three down-valley owners, in their own words.
The team understands how demand changes around golf season, tournaments, and festival weekends. That local revenue strategy gives me confidence that important dates are being handled correctly.
They know how to market a down-valley home and how to work within our community’s rules. The listing looks professional, and I’m no longer managing every HOA and maintenance detail myself.
What I appreciate most is the attention to both bookings and the condition of the home. They work to keep the calendar productive without losing sight of the property itself.
A free review of your property against comparable homes in Palm Desert, La Quinta, Indian Wells, Indio and Coachella, with a straight answer about what we think it can do.
Get your free property reviewThe tech advantage
You do not learn a new system or manage anything. The technology runs in the background, the local team runs the house, and the results show up on your statement.
Your property in one place, without emailing anyone to ask how it is doing.
Every night is priced against real demand rather than a flat seasonal rate.
The details that used to cause headaches, handled remotely by our team.
Listed where guests are looking, and on our own direct booking site.
Our story
Acme House Company started in the desert in 2008 around a simple idea: make people feel at home somewhere they have never been. Eighteen years later the same team that answers guest calls is the team that looks after the houses, from Palm Springs out to Coachella.
Founder Mike Flannery and COO Jason Pratts run it the way a local company has to be run, because we live here too. We answer to the HOA boards and the neighbors as well as the owners, and we would rather turn down a booking than create a problem in your community.
That is also why the recognition means something: Condé Nast Traveler's Top 10 Vacation Rental Managers To Trust Worldwide, three Golden Palm Awards, Best of the Best in the Palm Springs Life reader poll, and Best of the Valley from Desert Magazine readers.
What we hold to
The standards we hire against and hold the local team to, whether the house is yours or the stay is a guest's.
We treat every guest, owner and team member like family. Not as a tagline, as the thing we actually manage against.
We live in the communities we serve. We advocate for them, invest in them, and protect the streets and gates that make the down valley what it is.
From the first inquiry to the last checkout, every interaction is a chance to make someone feel genuinely looked after.
Your property, your investment, our full attention. Transparency, straight answers, and results you can see on a statement.
Everything required to run the home as a vacation rental: dynamic pricing and revenue management, professional listings and marketing, guest screening and communication, housekeeping and inspections between every stay, maintenance coordination, city permit registration and renewal, HOA coordination, and monthly owner statements. You own the home, we run the operation. Talk to us about your specific property and we will walk you through the fee structure for it.
Onboarding covers professional photography, listing creation, pricing setup, smart-lock installation, your city's short-term rental permit and any HOA registration your community requires. We map the timeline to your home at the property review and tell you exactly what we need from you at each step.
No. We would rather earn the business every month than hold you to a multi-year agreement. Ask us for the current terms during your property review and we will put them in writing before you decide anything.
We are locally owned and operated, and everything follows from that. Our housekeepers and maintenance techs are our own staff rather than a rotating subcontractor list, and the person who answers your call knows the difference between a PGA West community and a home off El Paseo. Pricing is built for your specific home and its own comp set rather than run through one national algorithm.
Self-managing works if you enjoy the hospitality side and have the hours for guest messages, gate registrations, cleaner scheduling, maintenance calls, rate changes and permit renewals. The honest question is what those hours are worth to you, and whether flat pricing through tournament week and the festival weekends is leaving money on the table. We will tell you straight at the property review if we do not think we can beat what you are already doing.
Palm Desert, La Quinta, Indian Wells, Indio and Coachella. Each sets its own short-term rental rules and its own transient occupancy tax filings, and the rules change. We handle the registration, the renewals and the operating requirements for the city your home actually sits in.
Yes, and down here it is a real part of the job. Guest registration at the gate, parking allocations, quiet hours, pool and amenity access, and rental minimums all vary by community. We learn your HOA's rules during onboarding and operate inside them, so the board hears from us rather than about you.
Our own local team. Housekeeping and inspections happen between every stay, and pool, HVAC, landscaping and repairs are dispatched by us. When your home needs eyes on it, someone drives over. That is the difference owners tend to notice first: one company answers for the work.
Those weekends at the Empire Polo Club are the highest-demand nights of the year at the east end of the valley, and they book far in advance. We price for them deliberately rather than letting a flat seasonal rate carry them, and we screen festival bookings carefully because that is where the risk sits too.
Yes. Owner stays are part of the plan. You tell us when you want the house, we block the calendar, and it is cleaned and ready when you arrive.
Owners switch to us regularly. We coordinate the handover so your calendar keeps running and existing reservations are honored. Start with a conversation about your dates and current bookings and we will map the transition from there.
Our full management overview, and the down-valley homes we already host.
Statements and payouts are monthly. Your statement lays out what the home earned and what it cost, line by line, and you can see bookings and revenue in the owner portal as they happen rather than waiting for month end.
