Trusted Cleaning & Operations Process

Have peace of mind when you arrive to an Acme House Company vacation home. Our staff is trained and held accountable to the following personal and operational standards:

• All Acme House Company Employees are Fully-Vaccinated or must follow the following guidelines
  • Wear an N95 mask, whenever the unvaccinated staff member is in our office building, in a vehicle with
    others during work hours, or in any property we manage.
  • Turn in at least 1x per week, a negative Covid19 test
  • Test their temperature and Oxygen level in the lobby of our offices before entering each workday and log the results

• All Staff Members must continue to do the following regardless of vaccination status:
  • Maintain social distancing as recommended by the CDC and state
  • Follow all guidelines as published here:  https://covid19.ca.gov/safely-reopening/#continuing-safety-measures
  • Wear Masks & Gloves while on property.
  • Use Sanitizer, Virucide Cleaners & Disinfectants
  • Report any exposure to COVID19 immediately to their manager and HR

• Additional Cleaning Focus & Operational Efforts Include:
  • High-touch items such as remotes, cabinets, and door handles are being disinfected multiple times throughout the cleaning process.
  • Towels and linens are placed in plastic protectant coverings post laundering and are removed once they are ready for installation at the property.
  • Coffee is now provided in sealed packaging directly from the boutique roasting provider, Sister's Coffee.
  • Pet-Friendly Properties now have pet waste bags provided at check-in.
  • Most concierge greetings for arrival are being done over the telephone instead of in-person to avoid contact with non-family/traveling group members.
  • Non-emergency maintenance requests may not be handled until departure unless specifically requested by the guest or homeowner.