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The safety of our guest has always been our priority and in anticipation of your future arrival, we have also updated our cleaning processes to meet CDC requirements.
All reservations require you to provide a valid photo ID and a signed rental contract.
Reservations booked within 72 hours of arrival require additional verification to provide identity and avoid fraudulent bookings including live video chats with staff members that are recorded.
CANCELLATION/REFUND
Direct Bookings on www.acmehouseco.com or Via Phone* for stays of 28 days or less:
*Bookings on third party websites such as Airbnb, Booking.com, VRBO, Marriott Homes and Villas or Plum Guide may be subject to different cancellation policies set by the specific channel. Please refer to the cancellation policy on the site in which your booking occurred as this will be the cancellation policy governing your reservation. Stays of more than 28 days are subject to our Long Term cancellation policy.
** Special Services. We may be unable to refund for any special services ordered on behalf of Occupant, at Occupant request, outside of rent, taxes and fees, which cannot be cancelled in time for a refund to be issued. Example, you order a catering service which we arrange, which requires a non refundable deposit.
This property is amazing. The interior of the home is absolutely beautiful, comfortable, and stunning. Most of the backside of the property is all windows that face out to the backyard/ pool area, and famous desert mountains beyond. I came for a week to disconnect and recharge and this home offered the perfect spot for that. Deepwell is a quiet neighborhood. You can still walk certain places - even downtown if you're adventurous - but it feels slightly tucked away. The pool is large and both it and the spa were well maintained. Everything about this property was perfect. The rental company were also great to work with, very quickly answering any questions, and providing every detail of information needed for arrival upfront. I will definitely consider this home again for future visits.
Submitted on May 22, 2023
I think this is a perfect place for 2 couples/4 people. There is a 3rd bedroom, but it doesn’t compare to the 2 rooms in the main house. The pool was an awesome accommodation and private. I missed being able to play music, but it’s not at fault of Elevista, just a general “quiet” rule that Palm Springs has. Entering and exiting the residence during our visit was easy peasy. We asked for a later check out on our last day and they were accommodating for a small additional fee. Overall, I would recommend and be happy with staying at Elevista again. Thank you from your friends!
Submitted on May 21, 2023
We booked last minute and were not disappointed at all with the house. It was impeccably clean, private, peaceful and relaxing. We cooked some days and used the bbq which was very clean and the location was perfect for day hikes, golf and eating out. We loved the outdoor shower and pool. Little touched like the filtered water, coffee upon arrival was appreciated as well as the yoga matt and weights we used poolside. We would definitely book this house again. Thank you.
Submitted on May 1, 2023
Wonderful property with an amazing backyard pool/spa. The house is clean, updated, and tastefully decorated. Everything was in order and just as depicted in the listing. The property manager is responsive, and easy to reach via e-mail or text. The real gem of this vacation rental is the backyard. The pool was clean and heated (with extra fee). The tanning shelf and umbrella is a great place to lounge away the afternoon, and the yard gets good sun from early morning to well into the afternoon. The hot tub is perfectly positioned to get the sunsets and mountain views, with easy access through the sliding doors off the main bedroom. The neighborhood is beautiful, and very near several grocery stores and a short drive into the main part of town, but without the hustle and bustle (and cost $$) of the more well known Movie Colony or Racquet Club neighborhoods. Highly recommend, would definitely stay here again.
Submitted on Apr 24, 2023
The place was very well w beautiful landscaping
Beautiful home and yard. Very peaceful and private. Close to everything in quiet neighbourhood
Submitted on Mar 29, 2023
Fun 4 days. Would rent again
Submitted on Aug 18, 2022
This property was absolutely amazing and the staff is extremely attentive and responds within minutes! I would definitely recommend this property!!! We will definitely be staying here again!
Submitted on Jul 21, 2022
Clean perfect house for a family getaway!
Submitted on Jun 12, 2022
We recently stayed at Elevista and it was the best rental we've enjoyed in PS to date. The house was immaculate, the property management service attentive and we loved every last minute of it. We have two boys, 10 and 11 and the pool provided lots of entertainment and there was enough room for everyone to spread out comfortably. The location of the property is close to everything: grocery stores, restaurants, airport which led to a very relaxed stay. We'd have no hesitation in rebooking and look foward to returning again soon!
Submitted on Jun 6, 2022
Extremely well maintained, quiet and every amenity you could imagine. We had high expectations when we booked our stay and the property exceeded that expectation.
Submitted on Jan 12, 2022
We had an amazing time at the beautiful house :)
Super private and the house orientation in relation to the pool was fabulous! We could see the pool from almost the entire house, which was really nice having a kiddo with us. Easy check in and communication was always fast. We will keep this place on the list for our next visit!
Submitted on Jan 9, 2022
My boyfriend and I had the best time at Elevista. This house is incredible and is fully stocked with everything you might need and then some. We had the power go out during our stay randomly and ACME was amazing, handling everything quickly and did a great job following up to make sure everything was working okay. They were incredibly responsive to all of our communications and added a few personal touches like toiletries in the bathroom that was really nice. The backyard is the real star with a huge pool, hot tub, yard and plenty of chairs to lay out. We will definitely be coming back to stay again!
Submitted on Sep 2, 2021
Thank you Chance for being such understanding and gracious guests. Unfortunately things do come up occasionally but we are committed to making sure everyone has a 5-star experience. Thanks for pointing out the good work of the Acme staff. We look forward to your return.
Overall Comment Great property!! All aspects of the trip was met to our satisfaction!! Incredible clean home and pool. Having a garage to park in was very nice. We were there when the temperature reached 120 and the a/c system was able to keep up. The pool is by far the best part of the property. Great shallow area to hand out in and large area to swim in. In the afternoon there was nice shade as well. We never had to contact ACME since we did not have any problems but they called after we arrived to make sure everything was OK. With the high heat they also texted to let us know we could exsperence a one hour power outage. We never did loose power. Elevista is a fantastic property and would stay again!
Submitted on Aug 22, 2021
Nice home but probably wouldn’t stay in Palm Springs again because they have an ordinance that no music/noise can be heard from the property lines or you could be evicted and charged a $500 fee which I thought was crazy and wished this was disclosed before booking. If you want to go someone where it’s very quite then this is the place for you.
Submitted on Aug 19, 2021
We are glad that you liked the home. We're sorry that the city of Palm Springs "Good Neighbor" rules about music and noise impacted your enjoyment. As you note, these rules are in place throughout the entire city of Palm Springs. The city feels that this is necessary to ensure that those staying in any of the beautiful residential neighborhoods are able to enjoy the peace, quiet and safety that Palm Springs is known for. We try to make all guests aware of the rules in advance. We've made updates to the Acme site and contract to make these rules even more prominent.
Overall Comment Our experience was incredible. Property was very nice with an amazing pool.
Submitted on Aug 18, 2021
This is a beautiful, private well-maintained property. The backyard is every bit as beautiful as it looks in the photos. The pool is very large and gets a good mix of sun and shade throughout the day. The house is open to the backyard, meaning that the windows and sliding glass doors all face the back. There is no visual access to the front of the house. The house was spotless and there were plenty of amenities provided. We were there during the summer and there were lots of pool towels, bath towels and supplies, etc. The pool lounge chairs are very nice. There were 2 umbrellas to provide shade on hot summer days. I will say that we missed not having a comfortable outdoor table and chairs to relax and eat dinner outside after a long day in the sun. There is a patio set, but it is minimal and not comfortable to linger over a nice meal. We really loved the outdoor shower. It was a real treat! The home is furnished and decorated impeccably. It's lovely. My only warning would be that if you have trouble standing from low surfaces this is not the house for you. The couch in the great room sits very low to the ground. So do both of the chairs, making it very difficult to stand from sitting. The beds in both bedrooms sit very low, as well. This is not a criticism, just a point of fact that may be helpful in deciding if this is the right house for you. We loved that we could keep our car in the garage. Very helpful in the hot desert summer sun. The washer and dryer are in the garage,
Submitted on Jul 18, 2021
Nice location, and a clean house.
Submitted on Jun 20, 2021
What a delightful house! Beautiful backyard, gorgeous house, clean, well stocked, every detail is thought thru. Can’t wait to go back!
Submitted on May 24, 2021
The backyard was so relaxing and tranquil and the house was decorated so stylishly while maintaining comfort. The kitchen was stocked with all the items we needed. We will definitely stay again.
Submitted on May 9, 2021