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The safety of our guest has always been our priority and in anticipation of your future arrival, we have also updated our cleaning processes to meet CDC requirements.
All reservations require you to provide a valid photo ID and a signed rental contract.
Reservations booked within 72 hours of arrival require additional verification to provide identity and avoid fraudulent bookings including live video chats with staff members that are recorded.
CANCELLATION/REFUND
Direct Bookings on www.acmehouseco.com or Via Phone* for stays of 28 days or less:
*Bookings on third-party websites: If you do not book directly with ACME (www.acmehouseco.com), your reservation IS subject to cancellation policies for the website on which you booked. Please refer to the policies on the site you booked for their cancellation policy.
**CONSIDER TRAVEL INSURANCE – For your convenience and consideration ACME makes available the Sun Trip Preserver Policy during booking. You can find coverage details linked here.**
Place was very nice. Not great cell service but wifi worked very well which made up for it. House itself was a bit dated but outdoor and pool area was very nice!
Submitted on May 29, 2023
Thanks, Matthew! We're so happy you had a pleasant stay with us and we hope you'll return again soon!
Amazing views and backyard.
Submitted on Nov 25, 2021
Thank you, Jennifer! We're so happy to hear you enjoyed the views and we hope you'll come back soon!
Overall Comment We had a great time relaxing by the pool with our wine, snacks and deep conversations. The pool is fabulous and beautiful. Only 1 problem and that is all the rules about music etc that they have in Palm Springs.
Submitted on May 19, 2021
Thanks! We're so happy you had a great poolside vacation and we hope you'll return again!
Very nice house, good location and neighborhood, outstanding pool and outdoor areas, and responsive management co. We had a great week!
Submitted on May 8, 2021
Thank you, Mark! We're so happy you had a fantastic Palm Springs getaway and we hope you'll stay with us again soon!
Overall Comment Our overall experience was very good. The property is in a very nice location and the property itself is very nice, comfortable and super enjoyable. The outdoor amenities(pool, spa, fire features, patio) are the strongest features. The house interior is very nice; albeit it could be appointed a little stronger. COVID might have had an impact. We would definitely consider another stay - all depending upon the price/value equation.
Submitted on Apr 12, 2021
Thanks! We're so happy you had a great stay with us and we hope you'll visit Palm Springs again soon!
Overall Comment Gorgeous home and perfect location to the Palm Spring scene, however the home needs some attention and better upkeep. The exterior patios both the front entrance and entire back patios needed to be cleaned-they had not been swept or hosed off for a long time. We had a small gathering in the back patio one evening by the lovely fireplace but had to clean for a few hours prior as it was so dirty. Very worn outdoor rugs and worn patio furniture needs replacement. The kitchen was poorly stocked lacking nicer drinking glasses, wine glasses, very cheap silverware, no foil or plastic wrap, salt, pepper etc., not many utensils. The curtains throughout and bed linens appear very worn, a few light bulbs out. Toilet in one of the bathrooms was not functioning well, many scratches/dents on the walls. The home could use a few new furnishings, a deep clean throughout, paint, kitchen restocked, better upkeep. Nice home, but poorly decorated, very average furnishings. Master end of bed bench was broken. We travel to Palm Springs several times a year and usually stay in higher end homes, but we probably won’t return to this home. For the price we were disappointed. I must state however, the Acme team was terrific to work with in every way. The office managers were polite, professional, and very responsive.
Submitted on Nov 30, 2020
Thank you for your feedback! We're glad you had a wonderful guest experience with us and we hope you'll visit us again soon!
Overall Comment Everything was much better than we expected. The swimming pool was amazing, the biggest one we have seen in a single home, bigger than many of the hotel and community pools we have been to before, and brand new. My daughters spent the week swimming. Even my husband and I spent most of the time in the water. There was a very nice sized lawn on the side too. The location of the house is great, on a very quiet street and we enjoyed the view of the mountains. The house had a lovely distribution, had all the commodities and AC worked great in all areas. It was spotless when we arrived and they had left plenty of disinfectant for us to use. There was a book with very detailed instructions on everything and management reached out frequently to make sure we had no issues and knew how to operate everything. We just loved it and are currently planning and looking forward to our next break at Blue Waters!!
Submitted on Aug 17, 2020
Thank you! We're thrilled you had an amazing Palm Springs retreat with us and we look forward to your next stay at Blue Waters at Andreas Hills!
Overall Comment Enjoyed our stay, very quiet neighborhood. Spend most of the time in the gorgeous pool.
Submitted on Jul 31, 2020
Thanks! We're so glad you enjoyed your stay with us and we hope you return for another great poolside vacation!
Great house
Submitted on Jul 16, 2020
Thanks, Sassan! We're glad you had a great stay with us!
SPECTACULAR! Backyard doesn’t disappoint. Perfect oasis with pool, lawn, seating, firepit and more!! Cannot day enough great things about this home
Submitted on Jun 29, 2020
Thanks, Coral! We're so happy you had a spectacular Palm Springs vacation with us and we hope you'll come back soon!
Overall Comment The home was well appointed inside and out. Comfortable, roomy with nice furnishings. A quiet neighborhood a short walk to different trail heads. The management company stayed in contact for any issue and shared information to help with our stay. We recommend both the house and the company for future rentals.
Submitted on Mar 15, 2019
Thanks! We're so glad you had a wonderful guest experience with us and we hope you'll visit Palm Springs again soon!
Overall Comment We felt welcomed and at home as soon as we stepped in the door. The house was spotless, beds were comfortable, kitchen well stocked and ACME even arranged for us to have juicer available when we asked for one. This is our 3rd rental in Palm Springs with ACME and we’ll book again for sure!!
Submitted on Sep 2, 2018
Thanks! We're so glad we were able to provide you with a five-star Palm Springs getaway and we look forward to your return!
Overall Comment The home is Beautiful! Very relaxing and provided everything needed for a relaxing getaway for myself, husband, and 3 couples. The pool was perfect and the gardens beautiful creating a nice oasis. The only downer,for our group, is that you are not able to play music outside. Not even at a low volume. The noise restrictions are very strict so I would not recommend this house for a family with children. Also, the rooms would get very hot as if the air was not flowing through the bedroom vents. The main house stayed quite cool with A.C. The house is located close to everything . Botanical gardens, Tram ride, shopping, night life, etc. The house and amenities were top notch and beds very comfortable! We had a great trip!
Submitted on Jul 11, 2018
Thank you! We're so glad you had a peaceful Palm Springs retreat and we hope you'll come back soon!
Overall Comment We wanted to stay at a different property but couldn't and we're sure glad it worked out the way it did! Beautiful home and neighborhood. We loved the backyard, pool, jacuzzi, and especially the grass area which allowed for fun-n-games. The kitchen is well stocked, and there were plenty of towels in bathrooms. We had an air conditioning issue with one of the two units not working and they responded very fast and resolved the issue quickly. We plan on staying there again!
Submitted on Jun 21, 2018
Thank you! We're so happy you enjoyed your stay at Blue Waters at Andreas Hills and we look forward to your next Palm Springs getaway!
Overall Comment It was a delightful time with family. The house was wonderful, however we were greatly disappointed that the misters were broken and being that it was very hot we would have enjoyed sitting outside more as we were looking forward to having misters.
Submitted on Jun 10, 2018
Thank you! We apologize for the inconvenience of the broken misters, and we are glad you had a wonderful family vacation! We hope you'll stay with us again soon!
Overall Comment House was fine but the pool is pretty small. Also, we were given a warning for noise complaint even though we were in bed by 8PM and this was a family trip with kids! Neighbors are not nice and kind.
Submitted on Apr 22, 2018
Thank you for your feedback! We're glad you enjoyed the house despite any difficulties you may have encountered, and we hope you'll give us a second chance to provide you with a five-star vacation!
Home was just as described. Staff was awesome, and maintenance was quick to resolve any issues. It looked like the perfect fit for our family. Best part was feeling at home! We were surprised how much we enjoyed everything at the home!
Submitted on Jul 18, 2017
Thanks, Leslie! We're happy to be your new home away from home and we hope you'll stay again soon!
The location was ideal. The yard was fantastic. We loved how lovely the check in experience was with music playing in each room. The house was so well stocked with blankets and pillows which was nice. The barbecue was spotless! The pool was a bit smaller than expected, but overall the yard was fantastic!
Submitted on Mar 30, 2017
Thank you, Kimberly! We're so happy you had a fantastic desert getaway with us and we hope you'll come back soon!
We picked this property because it offered 4 bedrooms & 3 baths, a pool & spa, and was in a great location! The best part of this property was everything!!! The grandchildren said it was the pool & spa! The adults loved the spaciousness of the house, the fully equipped kitchen & the beautiful, private backyard setting. The location of the house was excellent for getting to activities & restaurants. The biggest surprise was that the house was better than was depicted on the website. The description of the property was totally accurate, no fudging. We would highly recommend staying at Villa Andreas for a family of 8. It was the best vacation house rental we have ever had with our family. It was first class!
Submitted on Feb 20, 2017
Thank you, Kathleen! We're so glad you had the perfect Palm Springs getaway with us and we hope you'll return again soon!
I stayed in this house for my birthday with friends and family and words can't describe how perfect it was! The house is absolutely gorgeous, and the backyard is wonderful. With a pool, spa, and misters, we were always entertained. The property was perfectly maintained and is located in a quiet spot, close to everything we needed! I have nothing but great things to say about this house and my experience renting it!
Submitted on Feb 12, 2017
Thank you and happy birthday, Bailey! We're thrilled you had the perfect birthday vacation and we hope you'll come back soon!
My family took me and a few of my girls here to celebrate my 21st Birthday. This house was gorgeous! We spent the whole time in the pool. My parents and brothers loved the place too! Lots of space for everyone - great big outdoor table for large family / friends dinners. This was the best birthday ever!
Thank you and happy birthday, Susan! We're so happy you had an awesome birthday celebration with us and we hope you'll visit us again!
We loved this house. Beautiful, large, comfortable, very clean and well maintained. We really felt like we were staying in someone's home instead of a hotel. It was a great feeling. The back yard pool area was so private and pretty with nice flowers everywhere, a big lawn and great mountain views. So inside and out the house and property were great. I felt it was a little too deep in the canyons and would like to have been closer to town. But my husband and our teenage boys are all about the biking and hiking so they thought the location was the best. Great time - highly recommend.
Thanks, Nancy! We're so glad you loved your Palm Springs vacation and we hope you'll visit us again!
We were surprised that the house was better than was depicted on the website. The description of the property was totally accurate, no fudging. What was the best part? Everything! The grandchildren said it was the pool and the spa! The adults loved the spaciousness of the house, the fully equipped kitchen & the beautiful, private backyard setting. The location of the house was excellent for getting to activities & restaurants. One very minor thing-it would have been nice to have a box of tissues in each bathroom when we arrived. We would highly recommend staying at Villa Andreas for a family of 8. It was the best vacation house rental we have ever had with our family. It was first class.
Thanks, Kathleen! We're thrilled you had an amazing family vacation with us and we hope you'll come back soon!