Rainbow Retreat - Iconic Mid Mod Pool Home!

House Rules

• Check-In: After 3 PM | Checkout: 10 AM
• No smoking or vaping
• Renters must be 25 years of age or older
• No Music is allowed outside of the rental home (at any volume)
• Parking is restricted to 1 car per bedroom in designated parking spaces.
• Pets are not allowed in Non-Pet Friendly Properties
• Please do not exceed the max occupancy of the home
• All rentals require state and county tax plus additional required fees
• Damage waiver covers renter for up to $2,000 of accidental damage to the property. If the damage protection is declined, an additional $5,000 security deposit is required
• The pool and spa are heated upon request with an additional service fee. Please let us know if you'd like to heat the pool and spa so we can ensure it is heated before your arrival.

Trusted Stays Cleaning Process

• Wearing Masks & Gloves
• Washing Hands & Maintaining Distance
• Using Sanitizer/Virucide Cleaners & Disinfectants

The safety of our guest has always been our priority and in anticipation of your future arrival, we have also updated our cleaning processes to meet CDC requirements.

Booking & Cancellation Policies

All reservations require you to provide a valid photo ID and a signed rental contract.

Reservations booked within 72 hours of arrival require additional verification to provide identity and avoid fraudulent bookings including live video chats with staff members that are recorded.

CANCELLATION/REFUND

Direct Bookings on www.acmehouseco.com or Via Phone* for stays of 28 days or less:

• 60 days or more, prior to Arrival date, Acme House Company will process a 100% refund except for special services** ordered on behalf of the occupant. (Special services refunds are explained below)
• > 48 hours - 59 days prior to arrival, guests can obtain a full refund minus the booking fee, taxes on the booking fee, and any special services*
• . The booking fee is considered earned.
• < 48 hours prior to arrival, the full RENT AMOUNT is considered earned as well as the booking fee and associated taxes. All other costs and fees are refunded, except for special services ordered on behalf of the occupant. (Special services refunds are explained below)

*Bookings on third party websites such as Airbnb, Booking.com, VRBO, Marriott Homes and Villas or Plum Guide may be subject to different cancellation policies set by the specific channel. Please refer to the cancellation policy on the site in which your booking occurred as this will be the cancellation policy governing your reservation. Stays of more than 28 days are subject to our Long Term cancellation policy.

** Special Services. We may be unable to refund for any special services ordered on behalf of Occupant, at Occupant request, outside of rent, taxes and fees, which cannot be cancelled in time for a refund to be issued. Example, you order a catering service which we arrange, which requires a non refundable deposit.