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The safety of our guest has always been our priority and in anticipation of your future arrival, we have also updated our cleaning processes to meet CDC requirements.
All reservations require you to provide a valid photo ID and a signed rental contract.
Reservations booked within 72 hours of arrival require additional verification to provide identity and avoid fraudulent bookings including live video chats with staff members that are recorded.
CANCELLATION/REFUND
Direct Bookings on www.acmehouseco.com or Via Phone* for stays of 28 days or less:
*Bookings on third party websites such as Airbnb, Booking.com, VRBO, Marriott Homes and Villas or Plum Guide may be subject to different cancellation policies set by the specific channel. Please refer to the cancellation policy on the site in which your booking occurred as this will be the cancellation policy governing your reservation. Stays of more than 28 days are subject to our Long Term cancellation policy.
** Special Services. We may be unable to refund for any special services ordered on behalf of Occupant, at Occupant request, outside of rent, taxes and fees, which cannot be cancelled in time for a refund to be issued. Example, you order a catering service which we arrange, which requires a non refundable deposit.
The place was a beautifully decorated, comfortable and spacious accommodation for my parents, my husband and I, and our two daughters. The pool, spa, and outdoor seating were wonderful. The grocery store is in walking distance. There were ample towels and blankets. The kids said multiple times that they didn’t want to leave.
Submitted on Feb 13, 2023
We had a great time. The house was spacious. The backyard was beautiful. We wished there were a few more basics available in the kitchen but overall it was a lovely place.
Submitted on Jan 2, 2023
The Zen house was lovely, 1 king and 2 queen beds with a beautiful outside space. Extremely clean and well thought out decoration. Easy parking, not far from downtown PS. The pool and spa are amazing and there is plenty of seating for everyone outside. Inside there are plenty of towels and comfy beds. The kitchen is well stocked with everything you’d need plus washer/dryer. We had a couple of issues with the fire pit and gas fire inside but ACME were brilliant and sent a technician - despite it being Thanks Giving Day, the team are super responsive so we were appreciative of that. Beware due to Palm Springs legislation you are not allowed to play any music of any sort outside. I don’t believe this is ACME’s policy but guests should note that it is reinforced with an eviction notice and $ charge should you break the rule. The positive side is that it makes the whole neighborhood very quiet and peaceful if you’re looking to unwind in a calm environment. Overall A+ thank you!
Submitted on Nov 28, 2022
We really loved our stay. This is a beautiful home with a lot of positive energy. The pool area with all of its many seating areas was perfect. The attention to detail with all the amenities and modern furnishings was really nice and made it feel like a 5-star hotel but better. My only regret is having to leave and go back to the real world. The Acme Group is amazing!
Submitted on Nov 6, 2022