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Special Announcement Concerning COVID-19

Please know that we are aware of the stress and uncertainty regarding travel during the coronavirus (COVID-19) crisis.  

The safety of our guests has always been our priority. Amid the COVID-19 outbreak, we are taking extra care to maintain that promise including extra cleaning and protective measures for upcoming arrivals and limited person-to-person contact throughout your stay. 

For Guests with confirmed upcoming reservations between now and May 31, 2020:  Please note that our reservations team is currently experiencing a high volume of inquiries. Your travel plans are very important to us. For the most convenient service, please email your inquiry to [email protected] with your confirmation number in the subject line and our team will get back to you as soon as possible. For those looking to modify an existing reservation, you will be able to rebook your current reservation between now and April 1, 2021.    

For Guests that are looking for Emergency Housing - please read the following guidelines that must be met in order for us to serve your needs:

You must be a person who is either:

  • Displaced and cannot return to their home because there is a person who lives in their home that has to be isolated/quarantined or;
  • A person who is at high risk for severe illness living in their home or;
  • a person who needs to be isolated/quarantined or;
  • a person who is part of the essential workers - need to have the details of the industry.   This would likely be related to the medical industry only.

We will only accept reservations for the above circumstances for 14-night stays or more. 

Please do not contact our reservations team if you do not meet one of the guidelines above. This has been mandated by the local government and we urge everyone to shelter-in-place where you are currently if it is safe.   

As always, we are committed to providing you with excellent service and we look forward to hosting incredible vacation experiences when all of this subsides.


Emergency Housing for Health Care Professionals & Emergency Response Teams

Immediate Short and Long Term Housing Available

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Emergency Housing for Displaced Families & Travelers

Immediate Short and Long Term Housing Available

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