OUR 10 STEPS TO SUCCESSFUL PROPERTY MANAGEMENT OF START UP VACATION HOME RENTALS
1) Determine What Your Goals Are
We are not a one-size-fits-all management company. We help each of our Property Owner Partners develop a program that meets their objectives. Some of our owners are primarily motivated by profit and seek the highest possible annual yield. These are people who don’t plan to use their home often. Others simply want to offset their carrying costs, allowing them to enjoy the property themselves on a regular basis. Part of our success is the ability to tailor a program to meet our Owner Partners’ goals.
2) Choose the Right Property
We do not directly list or sell properties. We work with the most successful realtors in the desert and would be happy to connect you with one of the many top performers we work with. Or, if you already have a real estate agent, we welcome the opportunity to advise you and your realtor when assessing properties. If you already own a property that you think will make a great vacation rental, we’ll help you turn it into a successful property that will be popular with our guests.
We are experts when it comes to creating successful vacation rental properties. We can guide you on location, design, size, income projections and what amenities to include. It might surprise you to learn that an outdoor fire feature is the most requested amenity in a Palm Springs vacation home. We have dozens of insider tips and guiding points to help you choose the right property or transform your existing property. Put our experience and expertise to work for you.
3) Creating the Right Look - Adding Popular Amenities
Once you’ve found the right property or you’ve made the decision to enter your existing property into the vacation rental market, our in-house design experts will help you choose the furniture and decor that resonate with our guests. We offer budget-conscious decorating solutions for both the interior and exterior of your vacation home. Whether you are starting from scratch or supplementing what you already have, we’ll work with you to include the most popular "bells and whistles” that will appeal to our guests and make your property a winner.
4) Create an Occupancy Strategy That Suits Your Goals
We treat each property individually - creating a marketing plan tailored specifically to your objectives. Some of our Property Owner Partners are motivated to maximize their income while others prefer to simply offset their carrying costs. Our plan will consider how often you want to reserve the property for your own private use. Your financial goals and how you plan to use the home will play a large role in how we will market your property.
Our aggressive rate management program establishes the right rate for the right time. We understand our tourism trends and know how to keep your property at the top of the list during peak times and ahead of the competition during shoulder seasons. Our marketing programs attract quality guests and our Five-Star management style keeps them coming back.
We have aligned ourselves with the most successful local, national and international vacation rental search engines, enabling us to connect your property with more than 260 million potential worldwide travelers. We are key players in the Palm Springs Tourism industry. In addition to the exposure your home will receive through our travel site affiliates, your property will be marketed to our loyal website subscribers and social media followers. As a result of our web presence and the high profile involvement we have in the local tourism industry - our average Partner Properties enjoy a 65% to 74% annual occupancy. We are often at guest capacity, even during the shoulder and off-seasons.
5) We Optimize Your Profit Yields
Our expertise pays off in a big way for our Property Owner Partners. Our approach to rate management, when combined with our high-powered marketing programs, maximum occupancy ratios, quality property care, and utility offset programs - are the cornerstones of our success. We will maximize your annual profit yield in response to how often you would like to use your property. We are here to meet your bottom line while protecting the value of your property.
6) We Really Take Care of Your Property
We offer full-service property maintenance. We'll manage your vacation rental like a Five-Star resort - taking care of the little things before they cause costly damage. Our 24-hour property care team offers a preventative maintenance program, quick response time, bi-annual in-depth home evaluations and thorough pre-arrival inspections - keeping our property owners and our guests happy. As licensed general contractors, our strength as a proactive property management company exceeds our owners' expectations and keeps our guests feeling well cared for... it's all about peace of mind. A well-maintained home makes for happy guests who are more likely to return to stay at your property, rave about your property online, and recommend your vacation home to their friends and relatives.
7) We Respect Your Home and Your Neighborhood
Our 24-hour property management team keeps our vacation rental homes looking good and operating well. We honor the intended capacity of our properties. We don't over-crowd our vacation rental homes and we have strict guidelines regarding property use, noise levels, parking and the number of additional day and night time guests allowed. We thoroughly screen our vacation rental guests - attracting only the best temporary tenants. We underscore to our guests that they are staying in someone's personal home. We also educate our guests about the flavor and tone of each neighborhood - so they know what to expect when they arrive. For us, it's all about respect on every level.
8) We Provide Quick Service and Guest Request Response
Occasionally, problems do occur during a guest stay. We respond to service requests and neighbor concerns immediately... even in the middle of the night. We take pride in our reputation as a superior Professional Vacation Rental Management company. We have worked hard to establish ourselves as the best and we intend to maintain our standing by providing timely, quality service to all of our guests and property owners. We worry about the details, large and small, so you don't have to. But don't take our word for it. Be sure to visit the testimonial section on this website. You'll learn a lot about us by reading what others have to say about the way we do business.
9) Management by a Professional Team
We’ve recruited a top notch team of dedicated hospitality and property management professionals. Everyone at Acme lives in the Greater Palm Springs area. We know the desert. Our experienced staff of online and telephone reservation staff, marketing pros, property management technicians, journeymen and team leaders all work together to provide excellent owner and guest care.
10) Communication - Keeping You Informed
We keep you informed every step of the way. As a Property Owner Partner, you’ll have access to a staff liaison and our online Owner Portal to keep you abreast of your reservation calendar in real time and your monthly earnings. Our property owners are our partners in this hospitality business. We are in this together - working toward providing fabulous vacation experiences for our guests. Our Owner Partners like the way we do business... you will like us too!
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